PPI Claim on old account and SAR

[jaydeebee]

Hi there

Just a quick question.

 

We have been trying to claim some PPI from a couple of old Yorkshire Bank loan accounts.

 

Today we received a letter saying the accounts are too old to trace

and that unless we can produce the paperwork (which we can't) they will not look into it.

 

We have been adviced to send a SAR to YB.

 

Can anyone tell me how far back the information they have to provide goes,

or do they have to provide everything they have.

 

Also, do we need to send a separate SAR for each account?

 

Many thanks, look forward to any responses.

[dx100uk]

ideally

banks etc should keep details for more than 6yrs

 

in most cases we find they DO have the info

you just have to keep at them.

 

you don't say from when these were

 

but ONE sar is all you need

 

give them as much info as you can

like old names/addresses etc etc.

 

dx

[jaydeebee]

Thanks for that, I'm not too sure how old they are as they are my husbands but they are definitely older than 6 years. May be a lost cause I'm thinking. Real pain as I know a considerable amount of PPI was paid.

Thanks anyway.