CO-OP PPI reclaim help!

[Smoothound]

My wife has got involved with a reclaim company called ******

 

They keep sending her stuff and I'm unsure what she has and hasn't returned to them.

 

They keep sending letters containing a form that is titled "Letter of Authority" she swears blind she's not signed one

and only gave them the vaguest details about any loans she had in the past and it appears she really can't remember them!!

 

Yesterday she received a letter directly from CO-OP regarding 2 loans one of which they were prepared to settle and the other not, she can't remember either!

 

Not really sure what the reasoning behind the yes to one and no to the other is but there is an explanation of sorts.

 

The only paperwork in with this letter pertaining to these loans was a photocopy of agreement for the loan they won't payout on.

 

The details of the loan they will settle on are as follows:-

 

First payment date 11/8/04

Settlement date 6/10/05

Refund of PPI payments £14.96 x 14 = £209.44

PPI included in settlement figure @ 6/10/05 = £151.50

Interest @ 8% simple on the above = £239.51

Total Refund Due £600.45

 

I know it's pretty limited info but would that be considered a fair offer?

 

I'm also unsure where she stands regarding the ******* as this offer didn't come via them but straight to her from the CO-OP?

 

Many thanks for any input

[dx100uk]

if she has signed nowt

 

then forget the claims company

 

you'll have to sar the co-op [get the statements and agreements]

 

to even begin to know whats correct.

 

dx

[Smoothound]

if she has signed nowt

 

then forget the claims company

 

you'll have to sar the co-op [get the statements and agreements]

 

to even begin to know whats correct.

 

dx

 

 

I thought as much

 

but I'm loathe to start pushing them only to find that she has signed something

and that although she are increasing her recompense we have to hand 39% over to someone else

 

Obviously if there is a higher amount possibly being concealed/not calculated correctly by the CO-OP it's in her interest to go for it.

 

If she has signed anything with the PPI company is it legal and binding and is there anyway out without them taking 39%?

[dx100uk]

if they think they have a comtract they would have sent one to sign.

 

dx

[Smoothound]

Are the figures they are quoting at the top pretty much standard for a bank loan PPI claim? I know you can get much higher rates plus compound interest on credit card claims especially if you pursue it yourself or via the FOS.

[dx100uk]

you'd have to pop the payments into the statint sheet to find that out.

 

however unless you have the agreement to hand

and the settlement figure and dates

 

you don't know the % of PPI in terms of the actual loan

 

so could not work it out