Santander loan (DMP)

[shamone21]

Hello,

 

I had a loan with Santander which I included on a debt management plan I entered nearly a year ago now.

 

Several months ago I had a statement through from Santander showing that I no longer owe anything and the debt has been written off.

 

I presumed that my debt had been sold, after phoning them up this was confirmed.

 

However to date I have not heard anything from Santander or any internal/external DCA.

 

It clearly stated on the statement that the debt has been written off and there was no mention of a collection agency managing the debt going forward.

 

I am no longer making any payments as part of my DMP as Stepchange have removed the debt.

 

How long does it take for a debt to be sold or transferred?

 

From what I have seen before this is usually pretty quick?

 

I would like to know if I still owe the money so I can continue paying it back or make a F&F offer.

 

Any advice as always is greatly appreciated!

 

Cheers

[dx100uk]

i'd be sending them an SAR and get all the statements.

 

if they have sold the debt

 

they have sold it for a reason

 

this could be PPI &/or PENALTY charges

 

time to research reclaiming

 

dx

[shamone21]

By SAR do you mean a subject access request?

 

I will look at doing this, will this help to show exactly who now owns the debt?

 

I missed a payment on my DMP (due to car failing its MOT),

not long after I received the statement showing the debt has been written off

so I am presuming this is why they sold it (if they actually have sold it).

Edited September 9, 2013 by shamone21

[dx100uk]

get your CRA file

 

see below

 

that will tell you who owns the debt as well as other interesting data

 

try noddle.

 

sa for the sar

 

you need to findout if you have anything to reclaim

[which I expect you will

satans bank have sold the debt for a reason

you need to find that reason

 

sar to get all the statement will tell you

[shamone21]

yeh I have checked noddle and its still on there, the last few months showing as "account has defaulted" which is frustrating as I haven't been able to pay them! I will send a SAR (thanks for the attached template) but I will give them a phone first tomorrow.