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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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wonga debt out of control


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hi can anyone help me with doing a payment plan with wonga my debt is up to 1372 and is due out tomorrow but i cant afford to keep paying the debt and then borrowing more just to clear my bill

 

please somebody HELP!!!!!!!!

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First thing is first, speak to wonga and get them to set up a payment plan for you. I emailed them (cant remember the email address though) explaining my situation and the fact that i could not pay the debt off. They did email back about 2 days later to advise that they need a income and expenditure form filled out, which involved things like rent payments, council tax etc etc, i do not think legally they are entitled to ask for this information though maybe somebody could help me out here with that. I did fill in the form and sent it back to them, they then sent another email back about 2 days later again advising that they had accepted my proposal and the loan would start being paid back that month of £50 per month (i owed about £1500). The annoying thing is that they still charge the interest until they have confirmed the arrangement....! You then log onto your account and it shows you the payment plan set up and when the payments are due etc.....I then phoned and made payments each month, i never set up a direct debit as i knew that they would milk my account one month. I have since paid the loan back with a little help from people and no longer owe the money, but i do know what you are going through...there is light at the end of the tunnel just hang in there and hopefully somebody else will be along to maybe give you more sound advise on a more legal basis......

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First thing to do is secure your bank account, then inform wonga you will default and want to arrange a repayment plan. Do all this in writing and NOT on the phone. Repayments are to be made by standing order. NEVER phone them to make payments or give them your debit card details.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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