Cancelling an online ScS order

[lmitchell87]

Hi all,

 

Last night I ordered an ScS corner sofa online, subject to finance.

 

I have since read a number of negative reviews about delivery and quality of product and wish to cancel the order. I have not paid any deposit or given any financial details as yet - is it possible to refuse to give my financial details and get the order cancelled?

 

Many thanks.

[BRIGADIER2JCS]

Just simply cancel, you don't need any thing else.

For what it's worth we bought leather furniture and carpets from SCS last year, service and quality excellent.

[lmitchell87]

That's great,

I did think as I hadn't physically signed anything and only placed an order it could be cancelled.

 

It suggests as much in their T's and C's below:

2.2.3. Acknowledgement and acceptance of your order

Your order constitutes an offer to us to buy a Product. All orders are subject to acknowledgement by us, and we will confirm that acknowledgement to you by sending you confirmation of order paperwork which will include a copy of these terms and conditions (Order Confirmation).

 

The contract between us (Contract) will only be formed when we send you the Order Confirmation or, if you choose one of our easy payment options, when we receive your signed finance documents and sales contract (but you can still cancel the Contract within any cancellation period specified in those documents).

 

Should I just drop them an e-mail and say I want to cancel my order number?

 

Thanks for your help.

[BRIGADIER2JCS]

Yes