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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I am scared now to take on the banks


puppylove
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Hi, I am really scared now, I have sent off DPA to three banks and now reading these threads about Banks closing accounts, it has made me feel scared because I have tried to open a parachute account but been turned down probably due my bad credit scoring.

 

I feel now I have taken on too much as I could end up paying back 2 credit cards in full lose my bank account and be far worse off.

 

Can anyone advise me of any institution that gives cheque book switch card to someone with adverse credit?

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http://www.consumeractiongroup.co.uk/forum/general/13832-do-you-need-parachute.html

 

 

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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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Hi, I am really scared now, I have sent off Data Protection Act to three banks and now reading these threads about Banks closing accounts, it has made me feel scared because I have tried to open a parachute account but been turned down probably due my bad credit scoring.

 

I feel now I have taken on too much as I could end up paying back 2 credit cards in full lose my bank account and be far worse off.

 

Can anyone advise me of any institution that gives cheque book switch card to someone with adverse credit?

 

Check Barracads thread here http://www.consumeractiongroup.co.uk/forum/general/13832-do-you-need-parachute.html

Please be aware that not all banks close accounts and you are quite within your rights to challange your bank should they decide to do this.

 

Also i would continue your claim after all it is your money. :D

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As Livelylad said - not all banks close your accounts. I have had success in claiming my charges back and only the Alliance & Leicester seem to carry an automatic closing down instruction linked with your payout. I'm currently taking Lloyds for a huge sum and nothing has been said either to me or other people who have successfuly claimed from them about account closure. Equally, I claimed from HSBC - they didn't close our account. I suspect if you claimed against them for a second time - they might get ratty!!

 

Anyway, you can always complain to them. If you want some good templates for the future in case it happens to you - take a look at my A&L letter I sent to them - it has got them seriously rattled (so far) - Just do a search on my name.

 

And good luck!!! Remember - whilst you are asking for your money back, you are also acknowledging that you are happy to pay their losses they've incurred by your 'naughtiness' in stepping out of line but you're just wanting to know what they are! If you go to court, you've been forced to because they won't divulge what those losses are and you're asking the judge to enforce them to provide the costs. The happy by-product of that is they'd rather give you your money back!!!!

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  • 2 weeks later...

Hi,

 

Good parachute accounts are Natwest Step account or (and don't quote me on this) RBOS Key Account. They're both basic current accounts with a Solo/Maestro card, no cheque book and no overdraft. You can get online banking though.

 

They do a credit check, but that's really meaningless. The problem is the credit scoring and I don't think applications for these types of accounts are credit scored. I got one and if I can, anyone can :)

 

 

Works for me!

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Hi Puppylove,

 

Don't panic. Try the Co-Operative Bank. Ask for a basic acount with a Visa Electron Card and on-line banking.

 

Any one who wants money off you eg School fees. Ask them for their bank sort code account number and your reference number and pay online.

 

I do it with every single bill that I get and the bonus is as its not a Direct Debit if you are 1, 2, 3, 4, 5, 6, or 7, days late there is no charge from your bank . My attitude is if I've got it I'll Pay You!! Don't mess with your council tax or your mortgage provider, if you have them, about too much though as they get pretty nasty quite quickly. Remember ALL comanies that send a bill want YOUR money so will have a HUGE amount of ways of HELPING you to pay it. PAY ONLINE when it suits YOU. Therefore YOUR IN CONTROL OF YOUR MONEY

 

hope this helps

 

 

Cheers

 

 

Paul

  • Confused 2
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Get your credit reports from the three horsemen of the apocalypse (Experian, Equifax and CallCredit) (god i hate these guys - they're worse than the banks, at least the banks take responsibility for their decisions). Find out how bad your credit is. If there are defaults from old accounts you can get them COMPLETELY REMOVED. The creditors have no right to "continue processing this data" after the credit agreement is finished. There are many threads about how to go about this in the "Legalities" forum. Specifically, check out surlybonds sticky thread.

 

Be warned though - this is more on the rocket science side of the action of this site. It takes dedication.

  • Confused 2

NatWest Charges: £3708.81. Allocated to fast track 14/10/06. *SETTLED IN FULL* 23/10/06 5% donation made

 

HSBC Default Removal and £186 charges: N1 claim issued 28/11/06 *WON* 28/02/07 5% donation made

 

Egg Charges: £370. N1 claim issued 24/11/06. *SETTLED IN FULL* 12/01/07 5% donation made

 

Natwest Student: £150. N1 claim issued 24/11/06. *SETTLED IN FULL* 10/12/06 5% donation made

Natwest Credit card: £317.01 INCLUDING CONTRACTUAL INTEREST, *WON* 30/11/06 5% Donation Made

 

Ikano Data Protection Act deception and non-complience: N1 claim issued 28/11/06. *SETTLED IN FULL* 12/12/06 5% donation made

I am not a lawyer. All advice is merely my own opinion. Nevertheless, I've won £4675 so far!

Tip my scales if you like my advice :)

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Guest HUSBANDKHAN

You havent said who your accounts are with. there is a way about. If you open a deposit account with a building society for your cheque side and also if you open a step with natwest. natwest do not charge you on this account if you go overdrawn because of a direct debit. They will however delay you from opening a current account by 6 months for every time you go overdrawn. they give you a maestro/sol (switch equivelant). you did not also state where abouts you are in the country. As if you could then i could probably give you the name of a building society near you.

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Hi Puppylove, I have also opened a Co Operative account after A&l closed my account with them. I pay most things online and am much happier without an overdraft to worry about!

 

Paul

Alliance & Leicester, £2944.66 settled in full, donation made!!!

 

Capitol One (Partner), £475.01 settled in full, donation made!!!

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Get your credit reports from the three horsemen of the apocalypse (Experian, Equifax and CallCredit) (god i hate these guys - they're worse than the banks, at least the banks take responsibility for their decisions). Find out how bad your credit is. If there are defaults from old accounts you can get them COMPLETELY REMOVED. The creditors have no right to "continue processing this data" after the credit agreement is finished. There are many threads about how to go about this in the "Legalities" forum. Specifically, check out surlybonds sticky thread.

 

Be warned though - this is more on the rocket science side of the action of this site. It takes dedication.

A bit off topic but what 'decisions' do the credit refence agencies make?

 

I always thought they simply provided factual info and the lender made the decisions on whether to give credit or not.

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Guest HUSBANDKHAN

Credit refrnce agencies only show information which the providers have provided as correct info eventhough most of the times it is incorrect !!!

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Guest HUSBANDKHAN

also puppylove use your statements as a like for like transfer bankaccount transfer. you may get lucky as all banks do alike for like transfer service.

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A bit off topic but what 'decisions' do the credit refence agencies make?

 

I always thought they simply provided factual info and the lender made the decisions on whether to give credit or not.

Wrong.

CRA's are data controllers aswell. They have just as much responsibility to comply with the data protection act as their clients (the banks). The data they hold is about you. It is YOUR data. YOU own it, not them. For instance, in my case they have "decided" to take HSBC's word over mine in a dispute about an incorrectly registered default. I have asked HSBC to prove this incorrect data. Of course, they can't.

 

It is my opinion that the CRA's are just as guilty as HSBC in defying the DPA, which states that data must be accurate. I've asked the CRA's to prove it aswell. They can't. Furthermore, they say, "HSBC told us it's right, therefore it must be right". So, in addition to defaming me with incorrect data, they DO NOT TAKE RESPONSIBILITY for it. They are parasites of the worst kind.

NatWest Charges: £3708.81. Allocated to fast track 14/10/06. *SETTLED IN FULL* 23/10/06 5% donation made

 

HSBC Default Removal and £186 charges: N1 claim issued 28/11/06 *WON* 28/02/07 5% donation made

 

Egg Charges: £370. N1 claim issued 24/11/06. *SETTLED IN FULL* 12/01/07 5% donation made

 

Natwest Student: £150. N1 claim issued 24/11/06. *SETTLED IN FULL* 10/12/06 5% donation made

Natwest Credit card: £317.01 INCLUDING CONTRACTUAL INTEREST, *WON* 30/11/06 5% Donation Made

 

Ikano Data Protection Act deception and non-complience: N1 claim issued 28/11/06. *SETTLED IN FULL* 12/12/06 5% donation made

I am not a lawyer. All advice is merely my own opinion. Nevertheless, I've won £4675 so far!

Tip my scales if you like my advice :)

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Ok. Fair enough.

They aren't lenders at all and don't hold a consumer credit licence. Their business is data alone. Which makes it even worse that they don't comply with the DPA.

NatWest Charges: £3708.81. Allocated to fast track 14/10/06. *SETTLED IN FULL* 23/10/06 5% donation made

 

HSBC Default Removal and £186 charges: N1 claim issued 28/11/06 *WON* 28/02/07 5% donation made

 

Egg Charges: £370. N1 claim issued 24/11/06. *SETTLED IN FULL* 12/01/07 5% donation made

 

Natwest Student: £150. N1 claim issued 24/11/06. *SETTLED IN FULL* 10/12/06 5% donation made

Natwest Credit card: £317.01 INCLUDING CONTRACTUAL INTEREST, *WON* 30/11/06 5% Donation Made

 

Ikano Data Protection Act deception and non-complience: N1 claim issued 28/11/06. *SETTLED IN FULL* 12/12/06 5% donation made

I am not a lawyer. All advice is merely my own opinion. Nevertheless, I've won £4675 so far!

Tip my scales if you like my advice :)

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  • 2 weeks later...
Guest HUSBANDKHAN

I wouldnt be scared of banks as i know nobody will ever come to the door. however it is a diffrent story if you are having run ins with various bailiffs!!!!!!!

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  • 4 weeks later...
Wrong.

CRA's are data controllers aswell. They have just as much responsibility to comply with the data protection act as their clients (the banks). The data they hold is about you. It is YOUR data. YOU own it, not them. For instance, in my case they have "decided" to take HSBC's word over mine in a dispute about an incorrectly registered default. I have asked HSBC to prove this incorrect data. Of course, they can't.

 

It is my opinion that the CRA's are just as guilty as HSBC in defying the Data Protection Act, which states that data must be accurate. I've asked the CRA's to prove it aswell. They can't. Furthermore, they say, "HSBC told us it's right, therefore it must be right". So, in addition to defaming me with incorrect data, they DO NOT TAKE RESPONSIBILITY for it. They are parasites of the worst kind.

 

Without wanting to get too far off topic, a useful fact to know about defamation law is that every repetition counts as a fresh libel. Therefore, you could sue both HSBC and the CRA in question if you felt so inclined. My understanding of defamation law is pretty solid (I work as a journalist) so if you're thinking of going down this route, PM me with any questions - I'd be happy to help.

Gruffle Gaw vs Halifax - £1531.50: ***WON - cheque for £1966.78 received 30/09/06***:)

I'm not a legal professional and my advice is given without prejudice or liability.

If you found my post helpful, please click the scales on the left.

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