HTC W8S / T Mobile

[Nystagmite]

I got a HTC W8S on contract in May, which has frozen twice. The first time, I went into Phones4u (where I got my phone contract from) and had to talk to someone on the phone about it. (they record errors, or something)

 

This happened once again and I was able to sort it myself.

 

Twice since Wednesday, I've not been able to send text messages. I sent one earlier and sent one 5 minutes later, which just won't send. The mobile numbers of the 2 people who I've tried to send messages to, are correct. I have a signal too.

[locutus]

Try resetting the phone to factory defaults.

 

Most common way to hard reset a phone:-

Turn the phone off

Press the power and volume up

Select factory reset using the volume to chance options, and power button to select

[Nystagmite]

Thanks. That's what the man in the shop said to do.

[stu007]

Have you also checked if their are any updates for your phone in the settings.

[Nystagmite]

Yes I have. But it keeps coming up errors if I try to update.

[Nystagmite]

The reason (according to the text I got) that I couldn't send text messages to a certain number, was because it started as 447 and not +447 or 07.

 

Have had a factory reset done now; so hopefully it's the end of this.

[Nystagmite]

It's frozen again. Had enough now.

 

Does anyone know anything about this 6 month upgrade?

[Nystagmite]

Took it in yesterday and explained the situation. Each time tech team were contacted, it was logged. So they could see that within 3 months, 3 faults were reported.

 

They said that they'll offer me a replacement. But they don't have the phone I have; so I could choose a phone on the same contract I currently have.

 

The new phone arrived this morning and I know have a HTC One SV. let's hope this one lasts longer.