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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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[Direct Auto Finance & PPI REclaim


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This is going to take some serious research to get the case law bang on

 

You need to start studying Wilson v Hurstanger, and the meaning of the judgement, you will need to know it back to front

 

It will be a pleasure for me to get my teeth into this, we cannot jump the gun on this, there are a lot of people out there in exactly the same position as us

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Wilson v Hurstanger

 

A broker negotiating a loan was paid a fee by his consumer clients and a commission from the lender. Although the clients were told about the commission, the broker had breached his fiduciary duty because he did not disclose the actual amount. The lender was held liable to the borrowers as accessory to the broker's breach.

 

 

In your case, you were not even told about any commission payments, let alone how much

 

 

The reason why you are entitled to all payments is that the commission payment were added to the loan, things like the amount of credit ,APR, termination figure are then mis-stated, that results in a breach of the prescribed terms of the agreement, therefore invalidating the agreement

Edited by squaddie
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I finally had a reply to the letter I had sent disputing their refusal to accept my claim..

 

I have been directed to the FOS website to download the questionnaire again! What a waste of time.

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point out you already have sent it

 

I git that with a claim for someone

 

even sent the statements off

 

muppet had detached them from the claim pack

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

I had replied to DAF's original letter, and also contacted Provident.

 

This morning, after much cajoling I received the attached reply. Do you think its game over now, should I give up, or keep going?

 

Any advice would be much appreciated.

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no its not dead

 

funny how they rely upon:

 

sections of the CCa act but fail to mention sec 56:

Consumer Credit Act Section 56. refers...

— (1) In this Act “antecedent negotiations ” means any negotiations with the debtor or hirer—

(a) conducted by the creditor or owner in relation to the making of any regulated agreement, or

(b) conducted by a credit-broker in relation to goods sold or proposed to be sold by the credit-broker to the creditor before forming the subject-matter of a debtor-creditor-supplier agreement within section 12(a), or

© conducted by the supplier in relation to a transaction financed or proposed to be financed by a debtor-creditor-supplier agreement and “negotiator ” means the person by whom negotiations are so conducted with the debtor or hirer.

 

 

and

 

yet again they 'merely speculate' that their processes were correct.

 

i'd await Postggj to comment further

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Seems DAF are getting a lot of PPI claims at the moment

 

That response has no legal substance and it is a complete nonsense. To be fair, i would probably do the same in their shoes. Give me a few days and i will construct a reply to show we are being reasonable and quote the relevant statutory acts and case law

 

If they then rebuff that, i will construct a POC for you to consider

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No worries - I share the pain with essays!

 

Interestingly this letter came from Gatwick (all the others are usually postamrked Newport Gwent), so it seems as if DAF may still be operating out of Horsham.

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More like a rented small business lot as a way of misdirecting flack

 

The Newport gwent angle is where they have their so DCA called Godebt/marlin where most of the yes car debts etc were sold to

 

MORTIMER CLERK SOLICITORS

 

Floor 3

16-22 Grafton Road

Worthing

West Sussex

BN11 1QP

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I wonder what they will make of my letter then. What on earth makes them think they can allocate the deposit where they like and also question what it has to do with the misselling! At the very least it shows them up for the cheating bunch of thieves they were...It is a very daunting prospect having to take them to court, but it's the only step left.

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Im glad someone else views it that way also - I do believe they are fighting a rearguard action and using legal terms and delyas in order to frustrate anyone that complains in the hope that they will just give up

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Welcome Finance

Daf/Yes car

 

They were set up as a get rich scheme relying on peoples desperation, both business models failed eventually, and both are paying the price now

 

Welcomes parent company Cattles plc was a A FTSE 250 member and had been trading for nearly a hundred years, welcome brought them down. At one time their shares were listed at £4.00. when the news broke on financial irregularities, those shares fell to a penny

 

Private investors staked over £700 million pounds in the company, after settlement they received less than £49 million back as compensation

Edited by postggj
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