Black Horse PPI Claims

[GR McD]

I am hoping someone can give me some advice on where I stand with a Black Horse PPi claim. I received notifications on the amount they owe after they have upheld my complaints. Cue much joy and skipping round the room until I read the acceptance forms they want me to sign.

 

One of these loans was originally with Cedar Holdings a very long time ago, and when it was taken out due to my bad credit rating it was secured on the house I then owed with my ex partner. The loan would have been granted to me, whether cheque in my name or into my bank account and I know all repayments would have been from my sole account and not a joint account.

 

Black Horse require all parties to sign the acceptance, and given I split up with my then boyfriend around 8 years ago and have no idea where he now lives, this is impossible to do.

 

Where do I stand on this, can they refuse to pay out as he hasn't signed, refuse to pay the amount to me only even though all payments would be from my account and a direct debit would have been active on my sole bank account?

[ims21]

It is all to do with who was on the agreement and who was covered by the insurance policy.

 

Have you got the agreement?

 

If not, you will have to challenge the lender to get them to tell you on what basis they believe that the acceptance needs to be signed by two parties and to provide evidence of anything they rely on to make that decision.

[GR McD]

I don't have the agreement as this was a very old loan taken out at least 10 years ago, and long since paid off. I think his name had to be on the agreement as the loan was secured on the property we jointly owned? Possible only myself covered by ther insurance as I was the one paying but no way of knowing. Perhaps I should mention they had his name wrong on their acceptance form, which amkes me wonder if they couldn't read his writing when he signed something.

[dx100uk]

you need them to SPECIFICALLY prove where they have PROOF

it was joint cover

 

dx

[GR McD]

OK so I ask them to prove it was joint cover, and if they can't they then have to pay just me? As this was a loan from the then Cedar Holdings that they took over, I'm gonna hope they don't have any proof!

[dx100uk]

well to tell you they want your OH's sig..

 

they must be relying on something....

 

your need to see the policy which states it covers BOTH of you in wrting.

 

if not

 

tough luck BH!!

 

incidently they [Lloyds] have been fined for obstructing claimants and elaying payouts

 

dx

[GR McD]

Well I shall wait to hear from them as I sent the acceptance back to them signed by me but with a covering letter explaining I am no longer in contact with him and he was only a signatory due to owning the house with me. So I can expect them to come back and tell me not good enough whereupon I will ask for proof that it was joint cover. I so hope it wasn't, especially as I was the one making the payments. Guess if someone avdised it to be joint we may have gone for it but time will tell.

 

I can at least get something out of them as another loan was solely in my name and they have agreed a PPI refund on that one.

 

Out of interest, if the PPi refund in question was on a joint cover, can I get anything without his signature such as half the amount they are offering?

 

On their acceptance forms they say they will pay by cheque, no doubt hanging onto it as much as they can. Cheque in this day and age???!!!

[ims21]

You should be able to get your half, yes.

 

As has been said, they need to provide proof of what thy are relying on if you say that the loan was in your name.

[GR McD]

If I can at least get half that's better than nothing. I'm guessing the loan was done in both names due to it being secured on a jointly owned house, so may well be that the PPI was joint as well. So the fact all payments were made from an aco**** in my sole name has no bearing on this? Neither does it matter they have his name wrong?

[ims21]

It doesn't matter where the repayments come from.

 

The name being wrong may just be a typo unless it is a completely different name, in which case they need to be picked up on that as well.

[GR McD]

OK guys, looks like I'm crystal clear on all this now, so thank you all very much for the help and advice it's much appreciated