Comet about to enter Administration

[johnym]

Just doing my morning news reading and came across an article on the BBC news website and in the Guardian saying Comet are close to appointing an administrator, possibly today. Its shame for the 6000 that might lose their jobs.

[stevetheboy]

Sad for the 6000 but I can't help but wonder if business would have been better if they paid just a little more attention to customer service...

[Startkey&Clutch]

Just doing my morning news reading and came across an article on the BBC news website and in the Guardian saying Comet are close to appointing an administrator, possibly today. Its shame for the 6000 that might lose their jobs.

 

 

After the contempt they showed me as a customer this news is not surprising.

[johnym]

Comet have always had trouble with their customer service, I had bother with them in 2009. Seems things have rally taken a nose dive over the past year and I feel sorry for those on here and other forums with un-resolved issues.

[johnym]

Confirmed - they will be going into administration next week.

[Old Cogger]

Sad for the 6000 but I can't help but wonder if business would have been better if they paid just a little more attention to customer service...

 

 

 

That and Curry.P C World let down area.

[MARTIN3030]

http://www.bbc.co.uk/news/business-20164228

 

Comet said it was "urgently working" on plans to secure the company's future. Customers with outstanding orders are being told it is "business as usual until further notice" and that the group intends to fulfil deliveries of products that have been paid for.

Comet's customer care team is handling customer inquiries on 0844 8009595.

 

 

I bet they are.

[Old Cogger]

http://www.bbc.co.uk/news/business-20164228

 

Comet said it was "urgently working" on plans to secure the company's future. Customers with outstanding orders are being told it is "business as usual until further notice" and that the group intends to fulfil deliveries of products that have been paid for.

Comet's customer care team is handling customer inquiries on 0844 8009595.

 

 

I bet they are.

 

Bet they are all out signing on.

[johnym]

I don’t think its business as usual. Just checked and both their website and ebay outlet are closed.

[CHRIS44G]

I don’t think its business as usual. Just checked and both their website and ebay outlet are closed.

 

Not closed they are "upgrading" !!

[dajackel12]

Hey guys,

 

Just heard the news, I've got credit with them worth £700 for my replacement tv, There insurance line is down, is that my money gone then? any advise?

[Old Cogger]

see what the receivers/etc say, will have to wait and see

[johnym]

Hey guys,

 

Just heard the news, I've got credit with them worth £700 for my replacement tv, There insurance line is down, is that my money gone then? any advise?

 

I’ve just read that stores are accepting Comet gift cards and vouchers for now. I would get them spent asap and collect whatever you buy from the store. Link: http://www.bbc.co.uk/news/business-20164228

[MARTIN3030]

Probably will follow the same course as the JJB collapse with trading continuing until stocks are gone in the individual stores with a few of the larger ones being kept open for longer.

I think most of Comets stores are rented so the administrators will probably be keen to get them emptied and the agreements with landlords terminated.

Since their credit lines were withdrawn and they had to pay upfront for much of their current stock once its gone that will be it.

[Old Cogger]

What?

 

 

 

Customer service for them and Currys /PC World leaves a lot to be desired, that lets down the area of business which they are in, so many customers shy away after some of the treatment on the goods complaints side, and their so called extended warranties.

[dajackel12]

Hi guys, an update,

 

managed to use the comet credit I had of £700, was a nightmare but I got it used just the day before they stopped taking vouchers. Thanks for the advise here to use them asap. I hope people have used there vouchers and are not stuck with them.

[san_d]

Legal notice

 

On 2 November 2012, Neville Barry Kahn, Nicholas Guy Edwards and Christopher James Farrington each a partner in Deloitte LLP were appointed Joint Administrators, and now manage the affairs, business and property of, Comet Group Limited.

The Joint Administrators contract as agents of the Company only and without personal liability. The Joint Administrators are authorised to act as Insolvency Practitioners by the Institute of Chartered Accountants in England and Wales (ICAEW).

[pumpytums]

Just found out today my mother in law ordered a cooker from Comet at the end of October. It was due to be delivered on Saturday they have confirmed the delivery wont be made. Looks like she may have lost £500 as she paid cash.

 

The only slight saving grace is she paid for the fitting fee of £80 on her debit card.

 

Pumpytums

[locutus]

Is there not some way of charging back on your card if you pay a small amount on it?

 

Don't rely on what the bank tells you, check it out yourself!