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DPA Breach for Credit Check


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Hi to you all.

 

I was making a complaint to Barclays when a customer service advisor did a credit check on a loan for £7100 for 60 months without my permission,but the loan got declined because the customer service advisor did wrong information by spelling my middle name wrong,other details wrong.

So I lost 50 points off my excellent credit score,I have made a complaint,but Barclays don't seem bothered.

I have asked for £250 goodwil for the stress of messing my credit score,but they admit that this could have happened,but they will not offer me a goodwil.

So I have passed my complaint to the FSA,their are waiting for their reply,asked for the recorded call to prove it.

So any advise would be helpful.

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Hi all.

 

After speaking to the FSA Barcays only keep their calls for 12 months,you don't expect for Barclays customer service advisor doing credit for a loan for you while you are making a complaint to them.

 

If I broke the DPA Barclays would take me court.

 

Why should they be any different ?

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