Thanks for that advise. I ave wrote to Barclays saying I want all the CT Subject access reports from 25th Jan 2007 - present. I know they have them because I statement saying if you are intrested in historical data going back to 01/11/2006,which may be held on you,Plesse specify the relevant dates to enable us to search our records. So if they give that to me it will prove that i did call on the certain dstes to be given false information,that Barclays didn't put any notes on the calls to see what advise was given. Thanks again. One more thing they do keep that details for 6 years ? That what my research showed.

They have sent me things that isn't what I have askedfor. It'sbeen over 5 months still nothing. It's starting to get me down,

Hi everyone, Just got off the phone senior case manager that hasadvised me that they can't send me the CT Subject access report after 12 months because they destory it. That's the Central Telephony Banking database showing when I called,but I received a statement saying that could go back in historicaldsta going back to 1st nov 2006,but I needto give them dates. I need this information to prove that I did ring was given false information. They are withholding information from me. What shoukd I do now ? I have asked them to send me all the CT Subject Access from 25thJan 2007 to present. I can't think of anything else,please help.

Hi again, I noticed that they have made a mistake because it was from 2001 I have been paying it. SO MORE STRESS AGAIN FROM BARCLAYS.

I have still havn't received the right SAR request,but it now being dealt with the senior case Barclays manager. Barclays are starting to listen because I have threatened court against me for breaking the consumer act,DPA act and I have evidence of it to prove the investgation wasn't done properly. I was misled by Barclays,I think the senior manager of Barclays his taking action because I wrote a letter to CEO of Barclays about the way I have been treated. Their are now taking me serious,at last. From all the stress I asking for £250 GOODWIL for waiting from Nov to now for the evidence of the SAR request. Also I found out now that they messed up my whole loan from putting ppl on other loans making my loan I'm paying for with ppl that they promised would remove them all. So more stress again,they havn't sent my loan statements in the 12 months again. His it anyway with all the mess that Barclays done that I could have the cancelled out my loan because of the others errors they have made ? I don't owe much on my loan too.

Thanks for your advise. I have asked for the betting slip,but I have advised that the investgation proves that the bet wasn't made at my partners address from all the investgation. The bank are still saying I have broke the card use terms,but Ladbrokes didn't investgate hacking into my system. Also I found strange that Barclays didn't refund the money the £500 1st before investgating it. I think put the remember me on the account on my friends pc,but I'm not sure. I don't know how someone got my card details. Also the winnings go into my ladbrokes account not onto the card. After investgating I noticed that there are ways to get a refund without my permission, How can prove that I havn't given my card details away ? If I prove that I will have my money refunded. I don't know what to do,I have accused family members,I got the police involved,reported when I found out,canceled my card. Please help Yes I did do some online shopping that day. I don't know how someone got my card details ? One more thing even on remember me you would still sfter to enter the long payment card number to do the bet. So how did someone get my card number ? Even on the internet history it doesn't show the card details,their are blank. Ladbrokes doesn't accept the bets with that payment number being entered.

Yes I can,but I need to pay £10. After speaking to the Fos,they say that the investgation shows that it wasn't me,but someone had my card details,so I have to pay the bet back. Also they argree that the bet winnings could have been withdrawn by other payment methods,but they favour the bank because I let my card details be used so the bank will not pay. I havn't given my card details to anyone. I havn't left my card details in public area. I have only put my card details in a diary that doesn't say in the diary my account details,only those numbers I know. The ladbrokes says that fraud hacking was not possible,so only mistake I made was I did leave my u sername and password on remember me in my friends location,but I still don't know where the fraud took place ? I have accused my friend,but he has never been in my bedroom so I don't know how he would get the card details. Any ideas how can get barclays to give my money back ?

The fos are the same as the fsa Someone put my card number in then put bet on. The bank are saying i have broken the card terms and conditions by leaving my details around. I havn't broken the cardvterms because I havn't give my details to anyone. Please help Done on Oct,betting slip proved it wasn't me. Breaking card terms his the problem,when I havn't broke the card terms. A friend told me that this his most bank tricks not to pay up. Any ideas how can get my refund ?

Hi everyone, Someone has done a bet for in my name without my permission. It happened few months ago,Barclays has informed me that they will not refund my £500 bet because I have broken card use act by someone using my card number. I have had the case reviewed by the fsa,they say that they favour the bank,but will review case again if i can gain more evidence. The ip add that was used was different location to my address,my card has been with me in my wallet at all times I have wrote my card details in my dairy that i keep in my bedroom,but in my diary it doesn't say what them numbers are. I don't write my pin number in my dairy,so i havn't broke debit card use terms. Also if the bet had been won the bet could have been withdrawn by different means by emailing different details. I keep my card number safe because when you phone the bank that's the 1st details they ask for. I have informed police,but they say the bank has to investigate it. I canceled my card,got new one. Also the locacation that bet was made i did leave my username and password on remember me. I don't know how they got card number ? I don't share that with anyone. I hope someone can help. Just had phone call off ladbrokes saying that the bank will need to refund you. I was stupid leaving my username and password on remember me ,but if I can prove that I didn't break the terms and connditions of debit card use I should get my money back. After talking to loads of people, they informed that banks have start to blame the.customer for letting their detais fall to someone else. Please help I have started to accuse my family. What can i do ?

Jan 1st 2003 - 1st march 2012

I'm confused ??????????????

How has Barclays worked it out £82.42 ?

Let's say £17.60 8 % of £220 meaning £17.60. Why has barclays calculated it £82.42 ?

I'm getting confused now. So i'm right thinking that it's 8 % of the total amount of £220 that Barclays owe me for each 12 months gone ? Meaning £17.60 9 years £17.60 means £158.40 ?

Hi everyone. I wonder if you give me some useful advise. My partner signed agreement for 3 years fixed mortgage of 4.9 %with Barclays. We was told that was best because the Bank of England might put up their interest rates. My partner has been on the plan for 1 year 4 months no interest rate has gone up. Could she change your mortgage agreement to the low interest rate of 0.5 % ?