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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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old RDS loan - now arden/IND - PPI reclaiming whilst loan is in default


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Hi dx, just received reply from RBS after sending the letter you drafted for me, as you can see they are still not acknowledging or addressing what is being asked, any suggestions as to what path to take?

is it worth going to the FOS, or do I need to look at court action thanks

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Don't know if anyone has had any experience in referring a case to fos with the above response or lack of from the company I am correspondin with, but any advise is welcome, whether it be write again to the company pointing out they have still not answered my questions, or continue down another path, I feel like they company is hoping I loose interest thanks for any imput

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Ive decided to send a copy of the fos "right to set off" with a letter asking for them to point out what condition they have used, as they have still not answered the original question regarding right to set off.

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  • 2 weeks later...

Don't know if anyone can read these reply over for me, can this be applied when they sold the debt on? they are quoting Lombard which if they owned it still would be right, I am feeling quite confused about it so any imput appreciated.

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soi have they repurchased the debt then?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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If they have I have had no notification, feel that I am being given a run around at the moment, Ive attached the letter I had from Idem, it was worded quite carefully, but that all I have had, so not sure whether to just put it to the fos or give up

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check what your CRA file says please

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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noddle is free

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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thank you dx, I am still waiting for a reply from LV, but have a feeling they are going to repurchase this and sell it back to Equidebt, so will wait for there response before I check my file, could I trouble you with another question?

I have found another loan I had with them, which was taken out in June 2003 repaid early in October 2004, I am going to put in a claim for the PPI against this shortly, but can they offset this one should I be succesful? the PPi premuim was £1,048.98 charge for credit £256.38 giving a total of £1,305.36

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offset can only happen against notified arrears and if they own the debt

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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no the debt is sold

they cant offset against an account they no longer hold rights on

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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http://www.companies-uk.co.uk/idem-capital-securities-limited-07350538

 

Hi dx checked my credit file with noodle as suggested, shows idem capital securities, found the above link while trying to see if they are linked to rbs, I am not sure if the companies listed mean that rbs is associated with them, or they just act for them, any ideas?

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if RBS owned the debt it would say RBS

 

idem are nothing to do with them

 

and even if they were

 

it wouldn't matter

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks dx,

I think yet another letter is due,

I will ask them to clarify why they are stating the RBS /Lombard association which is not in question,

when Idem own the loan and see what reply I get,

not holding my breath though,

if get the same sort of reply again,

 

do you think I should go to the fos?

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  • 2 weeks later...

Hi dx,

 

I am still waiting to hear back from RBS re PPI,

 

but I have just received a letter from Arden (Idem),

 

I sent them my review of repayments I only pay the token of £1, which I cannot really afford,

I gave them a household budget which shows I cannot afford to live!

which I have remained unchanged since dealing with them, a

 

nd they are now asking how I am able to substain my living expenses,

I didn't include my housing benefit and council tax in the ins & outs,

as I didn't think it was there business,

 

I have drafted a letter which I am not even going to send until I get a letter back from RBS,

but if you have a moment could you check it over for me and see if I need to tweek it,

 

many thanks if you can

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per I don't think you owe anything now to anyone.

 

I wouldn't be writing again

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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thats a loverly thought dx, but I don't think they will stop requesting money from me, what would they be likely to do should I ignore them?

 

at the moment I am not replying, but I am stressed out enough trying to battle with RBS to obtain the full PPI payment, so won't be corresponding until I get a reply from RBS or the FOS should I have to go down that route.

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Hi again, I have just had a response to my letter, re third party payment, could somebody take a look I could do with some help please, is what they are saying correct? or am I again being fobbed off by other legal jargon?

 

Is the best course the FOS or small claims court? I am not sure what the best next course of action should be. thanks

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As evidenced by your attachments earlier in this thread, the account has been sold.

 

Accordingly RBS have no further interest in it and cannot set off or make payment to a third party.

 

You now have to decide whether you wish for fos to handle this or take it on yourself via court.

 

Don't forget you have 6 months from their final decision letter to get fos involved.

 

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thank you for your reply ims21, I have been checking the FOS site it looks promising, plus I wouldn't have to worry about court cost should they arise, but will think on it a little bit before I decide, I feel I am being played with just as other members have been treated, so nothing new, its the big boys versus the rest of us.

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