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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help with reclaiming HFC PPI


StellaSteve
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Hi Guys and Girls, Im contemplating trying to reclaim my PPI from HFC/Household bank/Benificial finance from loans and re loans i had with them over the past several years (the loan was fully repaid last year) My first loan was approximately 8 years ago and with this i was sold PPI with it, the person i dealt with was very pushy and used very abrubt and almost bullying tactics to get me to take this out, it also wasnt explained to me that this would be added directly to my loan or how much the repayments would be. I then had subsequent loans about 2 years later and then 2 years after that, each loan paying off the previous loan, each of these loans had PPI attatched to them i believe. Anyway, im looking for the best place to start, should i send a SAR to them to get all my details or should i send them a letter regarding reclaiming my PPI? Not having much paperwork (maybe some from my last loan with them) I want to make sure any offer they make is correct should the claim be upheld. I have contemplated going to a claims company but i really dont want to do that as im sure i could do all the work myself and save myself the 15 or so percent that they charge. Thanks in advance for any info or help any of you guys can provide.

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Any help on this guys?

I had 3 loans with HFC and the 2nd and 3rd reloans paying off the previous loan. Will the account number for each of these loans be the same? Should i request all by details by a SAR from the HFC or should i send a PPI claim straight to HFC first? I dont know the account numbers for these loans so looking for some advice on the best place to start.

 

Thanks in advance

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