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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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E-petitions - Bailiff and HCEO misconduct-please sign.


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After reading of the criminal behaviour of Certificated Bailiffs and HCEOs, DVLA oblivious to the law-breaking of their enforcement contractor and police inaction on CAG and LB, I have decided to take a stand and set up two e-petitions at Direct Gov.

 

One of my e-petitions is to require the police to treat bailiff and HCEO misconduct as crime, which is what it is, not civil matters, and that bailiff/HCEO powers form an integral part of police training. The link for this is : -

 

http://epetitions.direct.gov.uk/petitions/31752

 

 

The other e-petition is to terminate the contract of the DVLA's private sector enforcement contractor who has been repeatedly clamping and impounding vehicles in breach of the applicable legislation. The e-petition also calls on the government to return enforcement to the DVLA itself using directly-employed staff, not private sector contractors. The reason for this is because when DVLA had enforcement in-house, any mistakes were rectified quickly and DVLA officers apologised. This is not happening with private sector contractors. What you get with them are threats, refusals to identify themselves and claims they can clamp and seize vehicles, even though the law clearly says they cannot. The link for this is : -

 

http://epetitions.direct.gov.uk/petitions/31748

 

 

In addition to my bailiff e-petition, another e-petition to crack down on bailiff misconduct has been set up by Eric Randall. The link for this is: -

 

http://epetitions.direct.gov.uk/petitions/21095

 

 

Would you please sign these e-petitions and encourage as many people as possible to sign them, too. There is strength in numbers and once the signature tally on an e-petition hits the 100,000 mark, this triggers a debate in the House of Commons.

 

Things can change for the better and by encouraging people to stand up to these bullies, change will come about. The only thing stopping change taking place is apathy. Be positive, be strong and stand up for what is right.

 

Thank you all for your support.

Edited by citizenB
replaced non working links
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I've signed the two bailiff petitions, but get this error: "Whoops! It looks like you tried to access a page that is no longer available, sorry about that.", when trying to find he DVLA petition. Do you have another link or a title for the petition please?

A couple of hundred years ago Meyer Amshel, (1743-1812), founder of the Rothschild dynasty is reported to have told his five sons, “Let me control a nation’s money and I care not who writes its laws”.

 

PLEASE NOTE - I am not a legal expert, what I have written is my own opinion garnered from reading this forum and consumer legislation, and my own experience of the judicial process.

 

If I have been helpful, please feel free to tickle my scales!!

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I've signed the two bailiff petitions, but get this error: "Whoops! It looks like you tried to access a page that is no longer available, sorry about that.", when trying to find he DVLA petition. Do you have another link or a title for the petition please?

 

It can be temperamental at times. If you go to epetitions.direct.gov.uk and enter DVLA into the search engine, the petition is entitled "Termination of DVLA Contractor's Contract".

 

Thank you for signing the two bailiff e-petitions. Bailiff and HCEO misconduct is getting out of control, as posts on CAG, LB and Bailiff Advice Online have shown. The sooner the law is tightened and the police crack down on it, instead of being complicit, the better.

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Links replaced and hopefully will continue to work :)

 

 

One of my e-petitions is to require the police to treat bailiff and HCEO misconduct as crime, which is what it is, not civil matters, and that bailiff/HCEO powers form an integral part of police training. The link for this is : -

 

http://epetitions.direct.gov.uk/petitions/31752

 

 

The other e-petition is to terminate the contract of the DVLA's private sector enforcement contractor who has been repeatedly clamping and impounding vehicles in breach of the applicable legislation. The e-petition also calls on the government to return enforcement to the DVLA itself using directly-employed staff, not private sector contractors. The reason for this is because when DVLA had enforcement in-house, any mistakes were rectified quickly and DVLA officers apologised. This is not happening with private sector contractors. What you get with them are threats, refusals to identify themselves and claims they can clamp and seize vehicles, even though the law clearly says they cannot. The link for this is : -

 

http://epetitions.direct.gov.uk/petitions/31748

 

 

In addition to my bailiff e-petition, another e-petition to crack down on bailiff misconduct has been set up by Eric Randall. The link for this is: -

 

http://epetitions.direct.gov.uk/petitions/21095

 

 

Would you please sign these e-petitions and encourage as many people as possible to sign them, too. There is strength in numbers and once the signature tally on an e-petition hits the 100,000 mark, this triggers a debate in the House of Commons.

 

Things can change for the better and by encouraging people to stand up to these bullies, change will come about. The only thing stopping change taking place is apathy. Be positive, be strong and stand up for what is right.

 

Thank you all for your support.

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I have also copied this over to the Bailiff forums for more attention.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Thanks Old Bill and citizenB, all signed now.

 

Just out of interest the BBC1 have been running a programme this past week at 11 o'clock (am) on bailiffs. It is of course only from the bailiffs perspective and attempts to show them as reasonable people doing a difficult job (not all are bad of course) - what it is not showing is the sort of incidents that get reported on CAG.

A couple of hundred years ago Meyer Amshel, (1743-1812), founder of the Rothschild dynasty is reported to have told his five sons, “Let me control a nation’s money and I care not who writes its laws”.

 

PLEASE NOTE - I am not a legal expert, what I have written is my own opinion garnered from reading this forum and consumer legislation, and my own experience of the judicial process.

 

If I have been helpful, please feel free to tickle my scales!!

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Thread title could do with Highlighting to draw attention to the subject !

 

Edit-Sorted now.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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