Direct Auto Finance (Yes Car Credit)

[Guest Lueeze]

Not sure theres anything you can do about the APR as you knew that repayment rates before taking it on....

 

The PPI I would claim.

 

Lou xxx

[BotB]

Back on the claims handling angle, here's a thread that demonstrates the concerns I was expressing about using claims management firms - again, let me say these people are not solicitors.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?t=3589

[Guest dpg]

Are Yes Car Credit able to repossess a car without a court order even though half of the contract has been paid?

[sequenci]

Are Yes Car Credit able to repossess a car without a court order even though half of the contract has been paid?

 

No! once you've paid 1/3 it becomes protected. *if* they do decide to come and take the car back without a court order you would be entitled to claim back every penny you have paid in the agreement.

 

With regards to to the interest you're paying, you may want to consider a Time Order, that is if you wish to keep the vehicle.

[sequenci]

a few other things.

 

1) if you have paid 50% of the agreement and you have not defaulted you can return the car as a voluntary termination, you will have to put this in writing and find out where to return the car!

 

2) it is well known that due to a bit of a contract mixup alot of the yes car credit agreements are TOTALLY unenforceable as they messed up on what they classed as charges/credit charges.

 

3) if they do try and repo the car without a court order, you are entitled to all your money back AND to keep the car

 

what a result that would be!

[clairus99]

That's interesting. I still owe them £354 and am having trouble paying it at the mo - I got a letter from them today saying, pay back or else.

 

I'm not trying to get out of what I rightfully owe, but would love to find out how I can get something back.

 

I mean, £9000 for a car that was worth £3000 and is now worth £800, dammit!!

[*rickyr*]

Clairus99,

Read your thread with some interest as a friend of mine was in the same position, and not getting anywhere with the car credit company. She got into financial trouble after about 7 months and the car credit company was getting very heavy handed. Although the financial side in not in my scope, I did however find out the company she purchased it from was claiming to be respected members of various institutes that I am a member of, and that the car she purchased for £7000 with a 120 point safety check was in fact a £4000 car with on inspection 42 problems one of which could have been life threatening. After checking out their bogus institute claims I wrote to them on my friend’s behalf threatening them with legal action (Sale of Goods) and so on. In this instance my friend’s nightmare came to an end when the credit car company agreed to take back the vehicle and return ALL payments and fees as long as no further action was taken against them.

I know this does not help your situation but it may be worth looking at other aspects of the sale/purchase and so on to see if there are any other avenues you could explore. If you need a current value, a time line valuation or any other help, send me a PM, I HATE these types of cowboys and what they do to the industry I have worked in for 23.

Good luck.

Ricky.

[heidi1]

Hi everyone,

 

I was done by these guys years ago too!

I bought a car through them, silly I know. And took out the warranty they offered. Well that appeared not to be worth the paper it was written on. As my car "blew up" about 4 months after I bought it. It over heated and everything melted. I know you guys are probably laughing like hell right now, but let me tell you, I wasn't.

 

It aspired after a thorough check over that it was leaking water (unbeknown to me) and should have been paid for. However, YCC and that warranty co. said it was down to neglect (me not topping water up) now I may be a woman, but I aren't stupid. I had a H reg banger for long enough before I got this car, and in 2 years, I topped the water up once!!! Now after apparantly having a 6m point check, I would assume the water and oil levels to be full or near as damn it before I took delivery (I have since worked in a garage selling volvo's, therefore a bit more clued up!) So... why after just 4 months did my car go Bang? And why did I have to fork out another £1500 for a new engine? (got one 2nd hand, wasn't paying Vauxhall's quote of £5000 for a new one, car not worth that much in the first place!)

 

IMO, ***DO NOT EVER SAY YES, TO YES CAR CREDIT***

 

Heidi

[Rich44]

Well technically you should check both of those weekly just in case but that doesnt excuse YES et al either of selling a duff car to start with

[deemacperth]

Clairus, have a look at my thread for a starters on YCC PPI and I'll keep you posted.

 

http://www.consumeractiongroup.co.uk/forum/insurance-assurance-companies/13536-payment-protection-insurance.html

[osiris1974]

Hello there, i am going through the same as you have been through and was just wanting to know how you got on? i am in the early stage and still waiting for them to send me a break down of what i will owe them in insurance.

Any help would be g8.

[calvi36]

Lueeze, welcome to the real world of dodgy car companies, **** finance companies, false lawyers, false bailiffs. It's a nightmare that has to be regulated, do mp's listen, aye to the sound of their own voices!

[oneofakind]

clairus,

thought you might be interested in my situation; sounds v.similar to yours.

 

In January, my bank balance was so low, my DD to DAF was not paid. I cancelled the payment the day before it was due, rather than take a £35 hit, and probably several more, from the bank. within a week, I'd paid them £50 (about a quarter of the regular payment.) all the regular payments from Feb. onwards have been paid as normal, and I've been catching up on the outstanding amount bit by bit.

 

They are still sending me weekly reminders, and charging £15 a time for them. They now seem to think I owe them about £380, when as far as i'm concerned it's about a quarter of that.

 

I'm quite interested to see how far they'll take it, because they have not taken any further action in 5 months, and I don't believe they will, either.

 

I fully intend to make a legal claim to have these charges cancelled, which is where this thread started. Are you still thinking of making a similar claim?

 

[steve5499]

Yes Car Credit (arseholes inc.) issued a default notice against me in error. After much wrangling and debates via solicitors, my insurance payments were refunded in full. I am also sueing the comapany for gross negligence with reference to a default notice applied in error and will be seeking compensation and costs through the County Court. I have been offered a sum to settle out of court, however I have not accepted this and look forward to having my say in front of a judge. It should also be noted that i have a letter from Direct Auto Finance, saying that it was entirley their fault that the default was issued in error and that at no time was my account ever in arrears. I cant wait to goto court as I can honestly say that if you or I ran a company the way these idiots do, we would all be fired for idiocy and for gross misconduct.

[Us versus Debt]

is it Stephensons? who you are referring to Buzz?

[SoniaB]

I bought a ford escort with yes car credit nearly three and a half years ago. However I stopped paying in December as I just couldn't afford to pay £132.00 for another 8 months. The original cost of the complete agreement was £6372. However my car is now worth around £450 and I still have £1,100 to pay. I asked them about my gap insurance and my ppi and warranty. Lo and behold I am now told I never took out PPI when I know I did but I just can't find my contract. There is no way I would have agreed to a whooping £6372 for a ford escort which does not include other insurances, they are now apparently saying I only took out gap insurance and warranty which was £13.29 a month. What can I do?

[Us versus Debt]

ask them for a copy of your contract. if they say no there is a template letter to send as they cannot hide it from you - I think it is a CCA but not sure - can someone help here?

[postggj]

its a sar request you need to do

 

it will cost £10 and they have 40 days to comply

 

use a postel order and never sign, print your name

 

they will have to release all info they have on you

 

it will be a lot, so quite a lot of reading, but you will discover plenty of gems in the pack

 

when you have your sar come back to your thread for advice

[gdk2711]

How do you get in touch with ycc or direct auto finance..

I am being persued by go-debt...

And have just seen on the agreement they said they have off d.a.f...

and it clearly states my deposit was taken off the insurance not the car....

Only £60 like but were do i stand...

[mangle101]

How do you get in touch with ycc or direct auto finance..

I am being persued by go-debt...

And have just seen on the agreement they said they have off d.a.f...

and it clearly states my deposit was taken off the insurance not the car....

Only £60 like but were do i stand...

 

By letter to the following address :

 

Direct Auto Financial Services Ltd,

Springfield House,

Springfield Road,

Horsham,

West Sussex,

RH12 2RG.

[paul-j]

Hi all , well im one of the unlucking people that fell victim to yes car credit , after haveing serious accident at work , and paying this rip off ppi insurance, i still denied , the benifits of the said policy, its now 2010 and a company called DLC , who purchased the debt ,are still chasing for nearly six grand, has any one been succsesful in obtaining a return on the policy in the form of ppi refunds . i have looked at the various links within posts above but the site as listed does not appear to be active any more.

does any one know the insurance company that , yes car credit used for the ppi's as i cant claim without the information ,

 

any help would be great

 

thanks all

[mangle101]

Do you have any of the documentation that was signed from when you first 'purchased' the car? If you have it can be found there ( 3 are named on my documents but, at work so am unable to tell you which ones atm! ) If you havn't got any documentation follow the directions that postggj has given in regards to a SAR. It may also be a good idea to start your own thread up so as not to hijack someone else's.

 

Good Luck:)

Edited March 17, 2010 by mangle101
Spelling

[paul-j]

Totally new here today ,so thought was a general posting area ,apologies to the original owner of the thread , will start a new thread.

[dx100uk]

thread now closed

please start your own from the info in my sig

 

dx