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Hello,

 

I have another query regarding MBNA.

 

what does the following actually mean?

 

"Scottish add - unable to sub litigate csi - edu further calls and letters"

 

this is contained in the incompleted SAR that I got back from MBNA

 

Thanks

 

Not exactly surebut it seems that you have a Scottish address

so litigation is not possible???

Refresh my memory how old is the debt and when was

the last payment or acknowledgment in writting made?

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Hello Brigadier2jcs,

 

one is MBNA other is MBNA/Virgin, I stopped paying them June 2009, The CMC I was using then said both were unenforcable.

 

Both accounts have had incomplete SARs sent to me, both were sold to Experto. Things have gone very quiet on all fronts.

 

I did get call from Experto in December saying I hadn`t responded to there last letter, which I never received. They said they would resend it recorded delivery but it hasn`t arrived.

 

Neither has been paid since June 2009 Just a merrygo round of letters and calls. Both have had offers from Experto of 30/35% discounts, I did ask one chap for 95% discount but he declined me.

 

Thanks for the responce

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"Scottish add - unable to sub litigate csi - edu further calls and letters"

 

I have in one letter pointed out to Experto that they should check why accounts are in dispute before purchasing them. Next time I write to Experto, if I ever do I might point out the dates to them.

 

I have suggested that they send it back to MBNA, they told me that MBNA confirmed that there were no outstanding problems with the accounts.

 

ty

Edited by Mehim
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I am thinking of requesting the missing information from the SARs and also making a complaint regarding them being incomplete.

 

Someone gave me a link to a thread where this had been done, I was going to follow the trail there in regard to the SARs.

 

These bandits should realise that being honest with clients would be more helpful to them. I was happy making payments until they started messing me about. Now they have awoken a burning fire inside me to let them reap what they sow

 

I will keep you updated as things happen but I`m not holding my breath. it is fast approaching 3 years since this started.

 

Thanks again

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Mehim, you should write to MBNA (Data Controller) and advise you believe the SAR is incomplete. Give them 14 days to provide the missing information (if you know what it is then list it). You then have the option of a complaint to the Information Commissioner or issuing a claim against MBNA for non compliance. I dont know if you would follow the route that the person in the link below did.. as you are in Scotland.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?208966-Me-and-Them-SAR-non-compliance-claim.-**SUCCESS**

 

Make it quite clear in your letter that the information you are requesting is NOT a new SAR and should be provided under your original request.

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Uploading documents to CAG ** Instructions **

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi CitizenB,

 

I have read that thread a few times now, brilliant result.

 

As I say, I have not had one completed SAR out of 8 that I have sent, most are incomplete in some way or another and one, CITI have totallly blanked me regarding it.

 

The company they sold the account too have amazingly sent me an incomplete SAR (along with extra statements from the date that CITI stopped sending them and for the time they have had the account. Once CITI stopped sending statements in May 2010 I have never received another one from anyone but Opus have somehow produced statements from CITI, Oct, Nov 2010 then Statements from Opus Jan 2011 to Nov 2011

 

This is now in the hands of Cabot since May 2011 and it appears that they are adding interest or something to the account. (Yet Opus sent statements till the end of 2011 with no added extras)

 

I have resent letters to some of them and again only got some of the information, Barclaycard even told me that I would need to pay £3 a statement, I have still to reply to that comedian.

 

Not one has managed to produce a copy of an original CCA, 4 out of the 7 have sent application forms which do not have all the required information on them.

 

I will send to them all giving the 14 days and then continue on with a complaint about each.

 

Many thanks for the help.

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Barclaycard might even tell you that they dont have to provide them because they are on microfiche and that microfiche is not a relevant filing system. The ICO doesnt agree with them .. so if they try that one on you next, let us know and I will hunt out the ICO judgment !

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi Again CitizenB,

 

Got 5 letters done requesting that the SARs be completed within the 14 days or I start making complaints.

 

One of them I will be making a complaint about for the appearance of a new account no and copy statements that have never been sent to me.

 

The 3 Barclay ones I had already written to them asking for the missing information.

 

Thanks again for the advice.

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