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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Opos Limited/DERS/Mucky Hall/QuickQuid


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MRS really think they can scare and bully me - this time I've had a letter and an email a few days apart saying the exact same thing about the same account - and with lots of red ink all over the place. They obviously have no intention of asking Mucky Hall about the letter sent to them last year and think that sending letters will scare me.

 

Well, until such time as Mucky Hall tell me that they have assigned the debt to their former staff under a new name and, those staff are honest about being a common or garden (with apologies to commons and gardens) DCA rather than being a litigation specialist company that they told me they are, I'm happy to let them write to me and email me - they don't have (and won't get) a phone number from me so can't hassle me by phone - and even if they did I never use the landline and don't have a mobile phone in my name if they decided to search for one!!

 

Feebee_71

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Haha, well these Muppets (with apologies to Muppets for detriment this likening might cause) have now bared their teeth and shown themselves to be totally toothless!!

 

They have sent yet another email to me today

offering me a goodwill gesture to bring the account to resolution and a discount of 70% no the amount allegedly owed!! So, in other words, their threats to immediately proceed to court and have a ccj issued against of, are all hot air!! Oh, but I've only got until close of business yesterday to respond and accept!!

 

Now there's a surprise!!

 

Feebee_71

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There you have it. You've won and they have backed down.

 

That is the last piece of effort they are willing to exert before they flog this on to another clown who will attempt their best fleecing techniques.

 

Discount = Nothing enforceable..

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Thanks Bazooka Boo,

 

The funny thing is, Mucky Hall also made an offer to me a while ago whereby they would give me a substantial discount on the balance if I paid up there and then!!! And that discount was less than this current one!!!

 

Because of that previous offer I knew there must be something kooky about the account (a pdl) that they really don't want to take it to court!!!

 

Oh well, life is boring again, wonder what and when they'll next email/write to me? Actually that's a funny thing about this discount offer - it came as an email but hasn't been followed up by a hard copy letter unlike previous correspondence I wonder why?

 

Feebee_71

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  • 4 weeks later...

Another week and another offer from MRS................

 

Here it is in all it's glory (except the figures which are ficticious)

 

"

We have recently written to you to inform you of our involvement in the recovery process of the account listed above.

In order to draw an amicable conclusion to this matter, our clients are willing to offer you this opportunity to agree a repayment value that is 70% less than the balance owing on the provision that paying this sum will exonerate you from any further liability.

Your Account Balance: £500.00

Offer of Termination: £150.00

Offer Expiry Date: 31 August 2012"

Funnily enough, it's the same offer they made me earlier in the month but with the bit about exonerating me from any further liability!!

My position hasn't changed though!!

Feebee_71

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  • 6 months later...

Hi all,

 

How 'toothed' (or, more to the point, toothless) are this outfit?

 

A debt I've been receiving letters about from a variety of companies has been passed to them by Mucky Hall - it's even been sent in an envelope identical to those sent out by Mucky Hall!! In the past there have been threats of legal action with the usual might's, maybe's and could's; there have even been offers of substantial reduction in the amount owed if paid off as a lump sum!!

 

Now I've received a letter from this lot offering me a final opportunity to pay up or be taken to court (or words to that effect).

 

For reference, the debt is a pay day loan that was defaulted almost 2 years ago due to unemployment. I think it is now owned by Mucky Hall but can't be certain (though they are listed as the client in this most recent letter!) And, when MH first wrote to me about it at least 18 months ago, I offered £1/pcm but that letter was never acknowledged by them!!

 

Advice gratefully welcomed,

 

Feebee_71

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First piece of advice.... Complain to the OFT.

 

Second... Get that CCA request out.

 

Also, discount offers are a sure sign of the debt being unenforceable in some way. Especially since nobodies really been doing anything for 2 years.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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You'd CCA whoever is chasing you. If they cant produce a reconstituted agreement that meets requirements, then they cant enforce it. However, the rules are very lax, so they might be able to produce something.

 

It;s always worth checking. You can also negotiate payment with them, but since discounts have been offered, you need to find out why, so it might be a good idea to SAR the OC.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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do you really thing a fake/tame DCA soicitor is going to go ANYWHERE near a court

about a payday loan EVER again...

 

i think not!!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks guys, think I was just getting twitchy because I'd read that MH were more likely to issue claims against debtors following the departure of some of their directors over the last few months!!

 

Is there likely to be any issue with the agreement given that, being a PDL, it was all conducted over t'internet??

 

Feebee_71

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It was on these last time I looked at it but I can't remember who it was showing as owning the debt. I'm not home for the next day or so as I'm off to my aunts with my sister and her children but will look at on credit report when I'm on the laptop next time!!

 

Feebee_71

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  • 4 months later...

And, once again I've had contact from Muck Hell!! Obviously think that I'm going to suddenly be scared by the words they use as seen below........

 

"Unless payment is made on your loan by xx August 2013 it may be sold to a third party collection agency.

 

To help you prevent this transfer your defaulted loan balance has been referred to the QuickQuid Final Resolution Department.

 

QuickQuid will accept a re-payment plan over n/a months. Based on your outstanding balance of n/a this would be a monthly payment of n/a. Please contact our Final Resolution Department between 08:00 and 21:00 Mon - Fri at 0800 016 3114 to accept this offer or to learn about other options available. It is important to provide dates of payment when replying to this e-mail as the arrangement is incomplete without dates of payment.

 

Once a payment plan is in place, collections activities will stop as long as payments are made on time. The only forms of payment accepted for this offer are Debit Card or Direct Debit Mandate. If your account information has changed please inform our agents so they can update your information.

 

QuickQuid Final Resolution

escalation@quickquid.co.uk

0800 016 3114

www.QuickQuid.co.uk"

 

Anyone notice the subtle errors? I'll give you a hand - the only thing not as written in the email is the date by which they expect resolution!!

 

Feebee_71

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^ lol.

 

You're not alone in receiving that email... I think every single previous and existing customer of QQ received the same email and then another one apologising about that email on the same day.

It never rains but it pours...

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Report it to the OFT and then ignore.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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As well as lies its a breach of uk law. They are not allowed to refuse any payment towards a debt.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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They do it because people dont report them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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