BrightHouse - Worried about Repossession

[stone35]

hi i have been with bh over 2 years and never missed but while my tax credits was being sorted i have gone behind with payments bout 4 weeks now iam trying my hardest to get it sorted but i had a phone call saying they was coming to get the things back and come threw my door without my permission i have sat here all weekend worrying when my door going threw as i have kids what advice can you give me can they do that

[stone35]

omg i have sat here all weekend waiting for brighthouse to come threw my door i was told over the phone because iam 4 weeks late no fault off my own i have been waiting for tax credits to be sorted i was told they can come and take the goods back with out my permission first i was told they can just kick the door down then the next call was they are coming with the police i have been terrified all week end and scared to go out i have 4 children and just dont know what to do they phone 50 times a day then they told me they was going get a court order can anyone please give me advice

[dpick]

They are talking a load of crap the only people who can order you to do anything is the courts. Britsham have no power to do out, though they like to make out they can. To have anyone being legally able to enter your house they would have to go to court and that is not done overnight that can take weeks even months or years.

 

The experts will be along soon

 

dpick

[Lefty]

Hi, and welcome to CAG.

 

Firstly, I have moved your post to a thread of its own. That way it is easier to follow, and not just tagged onto the end of an existing thead. I have also removed your duplicate posts - There is no point in posting the same message on different threads. Please keep all future posts to this thread please.

 

All the advice (and the answers to your questions) can be found in our BrightHouse factsheet HERE

 

Have a good read, and if you are still unsure of what to do, let us know.

 

Cheers

Lefty

[Mark&Janice]

t i had a phone call saying they was coming to get the things back and come threw my door without my permission

 

If they try telephone the police, they have no right and they would be breaking the law

[Lefty]

Hi stone35

You haven't logged back on or read any replies to your (several) posts you made the other night. I hope everything is OK. Have you heard any more from BrightHouse?

 

Cheers

Lefty

[stone35]

hi there thanx for your help i have read the facts sheet but it doesnt put my mind to rest phone start at 7 oclock in the morning harrassing text messges telling they dont need permission i know i shouldnt but o have buried my head kept my door shut and if some one knocks i door me and my kids hide i have never been so scared they take your last penny i dont kinow what to do im sure ive paid over a third my life is bounded to the house and hiding

[stone35]

i have been waiting for some advice brighthouse have rang me over 50 times and harrassed my refrences like my mother in law and freinds i dont know what to do im to scared to go into the shop ive written a letter and had no replys

[locutus]

Is this still ongoing stone? Email linda.davies@bayv.co.uk and tell her what has happened here. Rather than threatening / alienating people they should be trying to help... it must be more profitable to HAVE customers rather than chasing them off....