Money taken out via Debit Card

[jk1961]

Hello all

 

3 seperate payments have debited my account this morning totalling £100. They have been taken by 2 seperate companies, both of the Payday Loan sector.

 

I was warned they would do this and to cancel the card, but stupidly never got round to it in time before I was paid my salary overnight. I accept this part of what's happened is all my fault.

 

The issue I have is I called Barclays who say there is nothing they can do until the payment shows up on my statement as debited. (At the moment it just shows as deducted from the available funds). I know for a fact this is untrue.

 

A few months ago I booked a flight using my debit card but the website said payment didn't go through and the flight booking was cancelled, no tickets were issued etc. I checked my account that day and realised the flight company had actually taken some money out. I called Barclays up instantly informed them as to what had happened and they cancelled the pending transactions and the money was back in my account within 10mins.

 

Why can't they do this for me again? Is there anything else I can do to get this money back I really can't afford to be without it.

[sir_gilmour]

jk1961 welcome to The Consumer Action Group community.

 

You haven't received any replies to your problem yet so you might be better off posting your story again directly in the sub-forum which deals with your kind of situation. You will get lots of support there.

 

Also, spend some time looking round the forum. Once you understand the layout, you will be able to get best use from this Consumer Community. It is a big forumm and may take some time. But it will be worth doing.

Good luck.

[rebel11]

Hi jk

 

Thread moved.

[jk1961]

ok thanks sorry i already started another thread in here may want to merge them or something?