Police arrest customer to allow Buy As You View to seize goods

[T4NKG1RL]

subbing:jaw:

[martin2006]

its like watching a great film and then you get the

 

..................to be continued

 

update please!!!!!!!!!

[Eagle Eyed]

I've just sat and read through the entire thread - my God, what an absolute mess. My heart goes out to the OP - this is absolutely not the way companies and the Police should be acting and I hope that much, much more is offered to you than the derisory offer that was made.

 

As someone on a low income, I was actually considering purchasing an item through BAYV. Needless to say, after reading this thread, I will find other ways to purchase the item in the future.

[nish40]

BAYV, my brother had dealings similar a while ago, instead of asking all and sundry to put you through to a manager or Area manager, write to:

 

Tony Morris, Field Director

Buy As You View Limited

Kingsway Buildings

Bridgend Industrial Estate

Bridgend

CF31 3RY

 

Record deliver your letter and keep a copy. Good Luck.

As for the BAYV replies from employees.

 

Instead of hiding behind computers, and wanting people to talk on a phone, get your directors to WRITE personally to your victims.

Edited September 14, 2011 by nish40

[nish40]

Wheres the statement from BAYV?????? I know I'm short sighted but I had my glasses on and still didn't see it. My wife wanted to purchase something from them looks like they have lost another customer without even speaking to them. Not even The Funding Corporation can do that.

They can lol

[citizenB]

I have just read this disgraceful story. Lefty, chrissy, is there a conclusion?

[raydetinu]

yep action is painfully slow, there must have been some moves by now!

[Anus Horribilis]

What an appalling story, and it just illustrates again that these companies have the morals of a sewer rat. For Heavens sake, don't buy anything from BAYV, Brighthouse etc - when you include the inflated ticket price and hidden extras you will be paying 2 or 3 times the normal retail price. And your reward is to be treated like this.

 

In respect of this particular story, I think the Police complaint is the main issue (because it will be treated more seriously and has more serious consequences, for all involved). The options as I see them are :

 

- The BAYV rep falsely told the cops that he had the right to force entry and take the goods. They stupidly assisted him without verifying that. If this is proven, then BAYV rep has committed a serious criminal offence and the cops will be disciplined.

 

- The BAYV rep persuaded the cops to assist him, even though they knew he did not have the right to force entry and take the goods. If this is proven, then they have all committed a serious criminal offence.

 

The Police don't like situations like this, and you can expect them to try hard to cover it up. I see that Chrissy has been offered £100 compensation by BAYV, that is far less than would be awarded if this went to court. A distressing and wrongful arrest on your own doorstep, to facilitate unlawful seizure of goods, would indicate damages well into 4 figures, plus many thousands in legal costs.

 

If Chrissy doesn't get a satisfactory outcome she should contact a specialist law firm ([EDITED] for example) and ask them to represent her no-win-no-fee. I am absolutely confident that if the facts are as described here, the Chief Constable would offer £5,000 out-of-court instantly, rather then defend this in a public arena.

Edited October 26, 2011 by silverfox1961
removed names

[letsgetitsorted]

subbing, need to know what the outcome has been, with both the police and BAYV, i know one thing, i will never recommend this company to anyone.

 

updates please folks

[give them FA]

I agree completely, if the facts are as you state them it is plain the arrest was false. If you are on your own property you are not subject to the Public Order Act anyway.

 

You need a good solicitor who can sue the Police for false arrest and assault. I would concur that you should receive some thousands in damages. If the trespassers in your house seized any of your property without lawful authority they will be guilty of theft.

 

Get a lawyer. If the facts you state can be made out the Police WILL give you substantial damages. You can also claim aggravated damages in this case.

 

And £100 in compensation is an out and out insult. Once again a healthy four figure sum is what you should be looking at.

[shiningknight]

If you've paid less than a third on the agreement they can take it without your consent, even if you argue your case to BAYV they won't give you any money back because they'll say you've paid for the use of it while you had it. The Police should not have allowed them to do it but I think the best you can hope for is an apology off the Police. BAYV won't give you any money or the table back, they don't have to, they can sell to who they like. I don't mean that to sound antagonising but that's the rub.

 

FYI, I used to work for them and there's plenty more examples like this I can recall. I don't work in that industry at all now so please don't send me abuse lol

[2ltr16valve]

If you've paid less than a third on the agreement they can take it without your consent, even if you argue your case to BAYV they won't give you any money back because they'll say you've paid for the use of it while you had it. The Police should not have allowed them to do it but I think the best you can hope for is an apology off the Police. BAYV won't give you any money or the table back, they don't have to, they can sell to who they like. I don't mean that to sound antagonising but that's the rub.

 

FYI, I used to work for them and there's plenty more examples like this I can recall. I don't work in that industry at all now so please don't send me abuse lol

 

Maybe so, BUT they still need a COURT ORDER TO ENTER YOUR PROPERTY !!

[shiningknight]

Yes absolutely right. When I worked there we'd get told to ring the police and say a customer had been aggressive or threatening, all the rep cares about it getting as many accounts up to date that week as they can, whether that means the customer pays or the goods get returned. You don't have to let them in and they cant force entry without a court order.

[give them FA]

So my advice stands. The Police had no reasonable or probable cause for the arrest and therefore it was false. This is a matter for damages, not for an apology! It is no defence for the police officer to say he was ignorant of the law! as he clearly was if your account is accurate. See a solicitor.

[caledfwlch]

And here is another potential customer lost by Buy as you View.

 

Absolutely shocking.

[raydetinu]

Any update on this;all gone quiet!

[SURFBOY]

Any sign of lefty as well.This has gone very quiet.Has OP and Lefty been kidnapped???

[Sang]

I'm just curious, I have to ask one question, if the police were there to ensure that no breach of the peace was ensued, why did the police observe him entering the premises which clearly was not his to enter. I know the police have already claimed blame, and dealt with accordingly.

 

Another note. I booked an appointment with BAYV monday and their agent came today and went through the traits of form filling, I was after a tumble dryer because our one broke down and I have a child with another one on the way. but After reading this. I immediately contacted them and cancelled my order. I'm glad that no one is above the law especially these agents who think they can do what they want.

[watchinginvestigation2011]

When I worked there we'd get told to ring the police and say a customer had been aggressive or threatening.

 

 

[watchinginvestigation2011]

I'm just curious, I have to ask one question, if the police were there to ensure that no breach of the peace was ensued, why did the police observe him entering the premises which clearly was not his to enter. I know the police have already claimed blame, and dealt with accordingly.

 

Another note. I booked an appointment with BAYV monday and their agent came today and went through the traits of form filling, I was after a tumble dryer because our one broke down and I have a child with another one on the way. but After reading this. I immediately contacted them and cancelled my order. I'm glad that no one is above the law especially these agents who think they can do what they want.

 

Hi look up freecycle, near me someone was giving a working one away a while ago. So poss you could get one for nowt near you. You could also look into certain charity shops as they are allowed to sell leccy equip now in some places.

 

BAYV near miss, glad you saw the thread as they are a stress deffo not needed, I have never used them but after reading some threads on here they are best avoid It seems

 

Best of luck with the baby xx

[Sang]

Thats just disgusting with regards to falsifying an allegation ( should get done for wasting police time ). and there I was thinking it was just louts who tried to resort to bully boy tactics. Companies trying to basically MUG people for their money.. PSShhhhhhhh! I'm glad for their sake I cancelled my account.

 

Thanks watching its gonna be interesting as will be the second girl. so eeeps !!!!!!! lol

[edwincluck]

What happened in the end? Lefty and the OP vanished.

[seanamarts]

I would love to know the end result. I hope it got sorted. Maybe bayv could put up the result of the investigation that they said they would.

[ukspooner]

so dissapointed that lefty and op have dissapeared without updating us...

i have followed this thread and gutted that all 10000+ visitors have been left hanging.

cmon guys any chance of an update at all.

[give them FA]

maybe they're in jail