Advice on Mortagage with Abbey Please

[MISSIE]

Has any one requested the charges incurred on a mortgage? When I took out my mortgage with Abbey they set up the repayment, which was a standing order, when i went to them 10 years later to discuss my mortgage, I discovered that I still had 18 years to pay and not 15. When I questioned this, they said that because I was paying by S/O the payment did not clear till the 2-3rd day of the following month, and it was due on the last day of each month, therefore interest had acurred for the whole year. Rather than request the interest from me, they felt it better to add this to my mortgage. i had not been told any of this at any time till I had reason to go to the bank. if I had been told then I would have changed the payment method or date.

 

Hasen to add I moved my mortgage. Should I start the process to request the charges?

[Bonnita]

I have no idea about whether it's the same process for mortgages, but it sounds to me as though they should have informed you of this before the 10 year mark!! Were these extra charges clear on your annual statements? Also seing as with the bank charges the limit on claiming is the last 6 years so this would probably be the same in this instance.

 

Anyone else out there with a view on this???

[Switch]

I think for mortgages the rules are different, my understanding for mortgages the claim period is 12 years.

 

I am sure somebody will be along soon who will be able to confirm the claim period for a mortgage.

 

Regards

 

Switch

[MISSIE]

Well I thought being I have nothing to lose, i may as well try and get something back. So I sent the DPA letter on 3/4/06 requesting the statements for the last 12 years along with the £10 cheque.

Today I received a very polite letter from Abbey stating

 

" From the information supplied by you arrangements have been made to search our files and systems for this data and our findings will be forwarded to you within the statutory 40-day period, which commenced on 4/4/06.

Please note under the data protection act disclosure request, you will only receive the transactional information that is held on our systems. i regret the the DPA does not cover microfiche, but to assist you and for good customer service we will send these records to you in due course."

 

I will keep you updated as I progress.

 

Next stage will be the refund letter.

[MISSIE]

Well I received every bit of information regarding my mortgage right back to the first ever letter offering me the mortgage.

Looking through the statements, I was charged interest each April and then again each December. I have calculated roughly £1200 in the dec interest charges that they owe me.

 

Letter sent for the 1st refund of £1200.

 

Lets see what they offer if any?

 

__________________________________

BARCLAYS JOINT ACC = £390

BARCLAYS SINGLE ACC = £175

[Natasha]

best wishes keep us updated!

[MISSIE]

This topic was closed on 03/07/19.

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