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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Wonga repayment plan, unreal!!!!!!!!!!!!!


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Hi all

 

I sent an email to three addresses mentioned in other posts and asked that my balance of 789 due next thursday be split into nine payments of around 88 pounds. I had an email back with the following inhalf an hour....

 

Hi *******

 

Thank you for your recent email. Based on your circumstances, I will place you on a new repayment arrangement taking effect immediately.

 

Please bear in mind your current balance has frozen at £789.90.

 

This outstanding balance will be divided by 9 monthly instalments of £87.77. The first instalment will be taken on the 1stMay 2011.

 

Please see below the further dates payments will be debited from your card. As these payments will be taken from your card, should your card be inactive you do need to let us know with the new card details.

It is very important to remind you that once you are on a repayment plan should you default on one of your repayment dates, we will allow you 6 days to try and correct the account otherwise on day 7 the system will deactivate the arrangement and will attempt to collect the full balance.

 

Stage

Amount

Due Date

Edit

1

£87.77

01-May-2011

Edit

2

£87.77

01-Jun-2011

Edit

3

£87.77

01-Jul-2011

Edit

4

£87.77

01-Aug-2011

Edit

5

£87.77

01-Sep-2011

Edit

6

£87.77

01-Oct-2011

Edit

7

£87.77

01-Nov-2011

Edit

8

£87.77

01-Dec-2011

Edit

9

£87.74

01-Jan-2012

Edit

Balance

£0.00

I hope this helps you out financially. Should you have any further questions, please do let me know.

 

Regards,

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Think the point is thats the payday loans companies usually put up a fight & its never that easy!

Well done coalhammer :) Not to sure about them taking it from your card tho it will be safer if you could pay them & not let them take it for themselves cos there is some horrid stories about PDL companies dipping into peoples account.

Hope it all runs smoothly.

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Hi

 

No i havent yet, just going to transfer all my money except the promised repayment to my online savings account leaving just enough for them to authorise, when it clears I will move money back.

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hi ,

 

Not much to be honest. I just said i was having major fniancial trouble and could i pay nine lots of 88 and they set it up. I emailed again last night to say i had to cancel my card and they immediately replied with bank details and a reference to use, been brilliant

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Okay, I emailed them about my loan. I was probably a bit more abrupt than you. I told them since they ignored my previous emails that I was now only willing to pay in 6 installments over the next 6 months. They set it up! I received the email exactly worded as yours, but with my details and amounts of course. So thanks for sharing!

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I've recently had a repayment plan accepted by them over 12 months. They were very easy to deal with, froze interest and have given me the relevant bank details to pay by standing order. Their bank details are:

BSC 40-06-09

Acct no 21544926

 

Contact phone number at Wonga was 0844 8429 110.

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