NHS and Dementure care and treatment in Wales

[Muffintop]

Hiya Lex

Do you know who the ward sister reported it to?

you can also put in a complaint every home has a complaint procedure

Ask to look at your mums care plan..it is a legal document and everything should be documented

also an accident report should have been put in..ask to see this also

they should have what they call a body map..for any occurances

What day..dated

when...time

where...

who

how

this should be filled in everytime.. a fall, a bruise skin flap etc occurs

 

and above all your mum deserves quality of care

 

**hugs**

Tills xx

Just to add. all care homes offering residential care are covered by organisation called CQC a regulatory body, if a fall or something that could constitute neglect occur as post states home must have detailed notes and body map anything like bruises or bed sores which go in gradings and go very quickly. A reg 37 needs to be sent from the care home to ACS adult care services and copied into CQC and Police involvement is sometimes requested from ACS in the form of a safe guarding adult process a strategy is held and decided if there are ny criminal allegations of neglect to consider. If home havent informed acs then they have contravened safe guarding adult processes and should be pulled up on this.

[Muffintop]

Im a bit confused here as to who the ward sister reported this to? I work in this area with vulnerable people who are all safeguarded by the Safe Guarding Adults Policy which is a joint policy between ACS and Police.. I cannot understand why a reg37 was not completed by the ward sister and sent to ACS and why they didnt call an official strategy with Police attendance and a allegation of possible neglect. The injuries your mum incurred would have to be body mapped by hospital and questions asked how she came to be in this state. As your mum has dementia she I am presuming does not have capacity? this is a element in neglect cases, even if it doesnt reach threshold for neglect there will be internal disciplinaries... CQC are the governing body who oversea all home care they should have been copied into complaint proceedure. It cant just disappear there WILL be a paper trail.