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Car Seat Cover purchase


sillysow
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Thanks

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Hi

 

I hope you can help me.

 

Back in June I bought online some fitted car seat covers from an Irish owned company- named to suit my exact model of vehicle.

 

Admittedly it is my fault that I have only just come to fitting them. I feel they are not fit for purpose as

1) the drivers seat cover "pops off" with getting in/out

2) the rear head rest covers are all the same size - yet the middle head rest on my car is smaller.

3) the zips - which are for the function of being able to split the seats without taking the covers off -just come apart - they cannot stay done up.

 

I have emailed the retailer detailing the above. They have basically said hard luck as their return policy is 7 days. Looking on their website they even state 7 days for faulty goods? :-x

 

That said - laughingly I have just looked at the email invoice with details of the purchase and it says the item has a 3yr guarantee. :jaw:

 

Can anyone help me with what I should do next. They are clearly not fit for purpose and were £70!

 

Many Thanks :-)

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