Just started a PPI claim...Natwest/RBS Loan

[dx100uk]

let the fos sort it out.

 

they can play what games they like, but once the FOS have gotten their teeth in them it's get all sorted.

 

prob still trying to buff you off with crap.

 

if its not in the agreement nor the T&C that that is the way it works, then they can't do that.

 

little fleecers..

 

 

however, just remember though, if the PPI was higher payments at the start then slowly reduced...it might play in your favour as it'll be a greater figure for the 8% over a greater time.

 

dx

[peejay1977]

Cheers dx, what with the recent 2.8m fine RBS got for how they handled complaints etc my confidence is growing, even if my patience isnt!

[advanced_scams]

Keep Going, I claimed £3244 pounds back, it was worth it in the end!

[peejay1977]

Hey all, this is dead and buried yet. Its been 31 weeks since I registered my complaint originally with Natwest/RBS. I had a call today from the FOS Adjudicator that has been assigned my case and she advised me that her ruling is to uphold my claim and she has sent a letter to Natwest but needs to give them until the 25th April to reply. The only downside is that she informed me that due to the current court cases going on (she mentioned something about the banks not being happy with the FOS's ruling) that it may be they dispute and refuse to uphold my claim. If this happens it will have to go through to the FOS's Final Decision process in which the Ombudsman will rule on the matter, they may disagree with her ruling and decide not to uphold it but if they do, Natwest will have to pay out. Unfortunately this process is currently taking 12-18 months.

 

Anyway, its a small glimmer of hope, fingers crossed!

[peejay1977]

Hi all, it seems when I phoned up last year to have the PPI stopped on both my Natwest Credit Card and my Loan they raised 2 PPI complaints for me even though I only asked for the Loan to be disputed. Got an out of the blue letter yesterday offering me £2513 which they have calculated from 2002 till now. Surprised is not the word! That more than pays the balance on that card.

 

The FOS have been keeping me "on hold" regarding my loan complain but I called RBS direct earlier and they say the hold up is with the FOS processing correspondence due to the volume of claims. Upside is they have confirmed they have accepted my dispute as per the FOS's ruling and will be offering me the full amount of PPI I paid, plus associated interest, plus the 8% standard on top. I am over the moon, I dont know what the compound interest is going to amount to as they have never given me details of this "sliding scale" they mentioned of how they took the PPI payments but what i do know is, that at the very least I have paid them £7008 in PPI payments without accounting for interest.

 

Its taken 11 months but its been worth the persistence. I cant thank you guys enough for the help and comments

[peejay1977]

Well this is now finally over and done with, ended up with nearly £14,000 but it's been a long road, good job I'm a patient man. What is annoying me is all the PPI companies out there trying to entice people, and making out as though its a difficult process to claim back, when in actual fact it's not difficult, just requires patience.

[Godders]

Very well done. I have a complaint ongoing with RBS, your thread has given me hope!