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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Request for Payday advice.....( kinda urgent ). **


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First off this forum is a godsend, Spent a few days browsing the threads.

Hats off to the people that take time help.

 

Righto.

 

1) I have 6 payday day loans and like a lot of others here have been paying off interest and reloaning for god knows how long. Decicded this has to stop.

 

2) People I have loans with are below and how much I am prepared to pay.

 

Wonga : 420 / can pay 75 month.

Payday Express : 600 / can pay 75 month

Payday UK : 420 / can pay 75 month

Safeloan : 310 / can pay 50 month

Quickquid : 250 / will pay off in full next month if they hold interest / charges.

Cash Genie : 100 / will pay off in full next month.

 

3) Does that look reasonable, If the interest is frozen theres a good chance i will be able to pay them off quicker, Anyone had any dealing with SAFELOAN?, Most of the other firms have a thread or two dedicated to them ( so will gather info from them ).

 

4) Wonga are going to be nightmare aren't they :mad:

 

5) REALLY IMPORTANT : could someone point me to a TEMPLATE ( is there one for payday loans in the letters section? ) to send first of all to these guys once I have defaulted re. freezing interest / setting up plan / make offer etc.

 

Many many thanks for reading and I will keep you guys upto date on how things work out and no doubt will be back for some more advice.

 

cheers

 

rob.

Edited by RDJ2010
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Hi

 

i am in the same situation as you, just a couple fo different companies. i think wonga may be the most difficult. i have 7 loans, but 3 of them are only around £130 (including interest) so on my next payday im going to pay these of, then split the rest of my money bewteen these 4.

 

Payday Express have been very vrey good, i set up a plan for 3 months (4 months ago) for £175 a month, and on the 3rd month i didnt have enough money in there, i thought s**t, im going to go back to square 1. But the bloke just said to me, i cant split the last £175 over another 3 months :-)

 

Quick quid adds £12 to default, but they are pretty good, they wont interest on a daily basis like wonga.

 

i have been emailing payday uk back and forth and they said they can talk payment plans once i defaulted (i have got my wages paid into a seperate account now) so im pretty sure i will default.

 

If you have done what ive done, and read pretty much every link here about payday loans, you get very worried and anxious about it all, but it isnt that bad - once you sort all of this out, you fell so much better.

 

End of the day you cant get blood from Stone, and these companies know that - just try to pressure you to repay it. They will not take you to court, just pass it on the a 3rd party agency, which is a good situation i think.

 

good luck mate, its a crap situation to be in, but atleast ur trying to sort it out, and in a few months you shud be sorted. Thats what i think bout. Im use to living on £50 a month, i cant imagine what its going to be like to have ALL my wages to myself lol

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Yeah i think they were reasonable, i looked on this site and there have been some bad reviews..they have been helpful with me, maybe it just depends on who you deal with. If you do an I&E form, dont forget to include costs for the little things, like clothes and haircuts..sounds silly but all that stuff can be included. and before you send it, make a few copies incase the other companies need them.

 

good luck with it all :-)

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I have an income expediture form which I designed and sent to all my payday loan company's when sorting out a payment plans.

A few points to remember with I/E forms are 1) They don't have to be given to creditors despite what they may tell you.Only a court can request an I/E form.But if there's nothing to hide why not? 2) Include only your income / expediture and YOUR contrubution to household bills.The creditors don't have a right to know the ins and outs of the rest of family members 3) As said before include everything you can..including birthdays/christmas.

If you want a copy of my form (blank!) PM me.I pulled the info as to what to include from Insolvency service / cccs and CAB.

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  • 3 weeks later...

Hi

 

I have two loans - one is £1,234 with PTP, the other is £960 with QQ (including interest). Been going on reloaning for over a year and decided enough is enough last month. So, i cancelled the direct debits and sent them both a letter saying i cannot afford to pay in one go and offered to repay the balance over six months. I also threw in that I'd spoken to a solicitor and knew my rights, and reminded them of their obligations not to harass me by phone etc.

 

No payments came out of my account by the usual direct debits as it was cancelled - it was a very good feeling to see a months salary go in and not vanish immediately !!

 

I told PTP that I could pay £205.80 per month for 6 months and paid it into the account number they give on their website, made sure I got a receipt. I then waited for the bombardment of phone calls and emails. However, Im very surprised to say it has not been bad at all. I picked up one call from Monica Hooper at PTP, she tried to give me a bit of grief, but I think as I had made a payment in line with the payment plan i suggested she was ok about it. Not heard anything from her since - sounds i got away lightly not getting Gavin Armstrong.

 

QQ have sent a few emails saying I cant pay over six months, but could over three. I said couldn't afford it and would only do six. They then said four, I have said id do it over five and am still waiting to hear.

 

Anyway, from my experience i wish I had defaulted a hell of a lot earlier than this. If you have large loans outstanding like mine, but you can make reasonable payments then defaulting is a far better option than continually reloaning. It seems that they give you the most grief if you default then say you can only afford to pay £1 a month or something

 

Anyway, just thought i would give back a summary of how im getting on, its thank to all the advice on these forums that im finally getting control of my finances back and am now almost through a month without having to reloan !

 

Cheers, and good luck

 

Genie00

 

P.S. RDJ2010 I would say try to clear Wonga first as they seem to be the ones who charge daily interest. There's no point paying QQ all in one go as all they do is add £12. Just check the T&C's for the different loans and try and clear the ones that will accumulate interest before the ones that just add a one off charge.

Edited by GENIE000
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