AJS - vs RBOS - settled in full

[aisforandy]

Heres my update - I received an email from Cobbetts informing me that they would refund my full claim and additional costs (court fees, £15 for 3 backdated statement requests, and interest which I used the spreadsheet from this site for).

 

At first I refused unless they added an extra £28 to the amount for a charge taken the beginning of theis month. They agreed and they said a cheque should be with me within 2 weeks!!

 

I don't plan on taking their word for it, however I have received their allocation questionnaire informing the court of our agreement - I am waiting until I receive the cash before I inform them.

 

Anyway - a couple of hints for people that I found helpful to speed things up.

 

• Communicate with them via email - for obvious reasons this is a lot quicker - and always ask them to acknowledge it.
  
• When they make you an offer, ask them for a list of the charges they are willing to refund so you can see how it compares with your own schedule - I've found they don't send you a schedule - they just upo their offer instead!!

Hope this is of use to others - I will donate when cheque has cleared - is there a way i can pay by card?

 

Thank you to all who have offered advice!! :) :)

[westable]

well done, have emailed cobbetts today after your advice but have yet to receive one back.

[e17tintin]

Well done...forgive me but,who are Cobbetts?Do they work on behalf of RBS?

[aisforandy]

Yeh, they're the solicitors they have been using to deal with my case.