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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Laura Cooke -v- Citicard


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Many thanks 42man I had already done these and got the Subject Access in my files, only thing I wasn`t too sure of was the statement of truth does it make any difference that I made mine 1-11? as I placed in 1 that I was litigant friend for brain damaged husband then carried on with rest 2-11 I shouldn`t think it matters been to Court a fair few times and if things haven`t changed where I live the Judges are pretty decent guys

Edited by Laura Cooke
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  • 2 weeks later...
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After doing some digging they do have a credit licence till 14th March 2010.

 

But I would continue along the s78(1) CCA advice, if haven't received a copy of your "executed agreement", and they continue to enforce the agreement by requesting payment or updating your credit file, file a complaint with the OFT, and then trading standards if they persist.

 

You are legally entitled to that document, and this financial institution is just not playing ball.

 

--

 

Licence Number:

0567831

Licence Status:

Current

 

Current Applicant / Licensee:

Business Name Company Registration Number

Clarity Credit Management Solutions Limited 5307808

 

Categories:

Credit reference agency

Debt adjusting/counselling

Debt collecting

 

Right To Canvass Off Trade Premises:

No

 

Issued Date:

18-Mar-2005

Expiry Date:

17-Mar-2010

 

Legal Formation:

Body Corporate (incorporated inside UK)

 

Current Individuals that run the organisation:

Name Position

Andrew James Lea

Garry George Stran OFFICER

Lawrence Rix

Peter John Norris

Stephen Keith Butterworth

 

Historic Individuals that run the organisation:

Name Position

Christopher William Jones OFFICER

David Nicholas Jeffery OFFICER

Hirofumi Hirano Director

James Thomas Totty

John Henry Godfrey Heller OFFICER

Richard Norman Griggs OFFICER

Simon Nicholas Oakland OFFICER

Steven Leslie Johnson

 

Nature of Business:

Debt Collection

 

Current Address(es):

Address Type Address

Principal Place Of Business Lamport, NORTHAMPTON, NN6 9EZ, United Kingdom

Registered Office 2, Swan Court, Lamport, Northampton, Northants, NN6 9EZ

 

Historic Address(es):

Address Type Address

Principal Place Of Business 2, Swan Court, Lamport, Northampton, Northants, NN6 9EZ

Principal Place Of Business Swan Court, 2, Lamport, NORTHAMPTON, NN6 9EZ, United Kingdom

 

 

 

Thanks Enron perhaps Clarity was worrying about their Credit Licence running out on the 14th March:D

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Nice going, Laura.

 

:D

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  • 1 month later...

Slick/42 man been trying to get some advice on my mbna thread filed N1 at court to make mbna comply with sars they did after I filed N1 I let court know and then wrote and asked if I could still have all or some of scheduled costs as they didn`t comply till I filed proceedings court then sent a defence from MBNA then a AQ came was advised to fill it in and to ask for a month on it to give me chance to come to some agreement? another cag member suggested I file N244 to ask for costs what should I be doing as in the dark as what to do as had the sars just want costs:confused:

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  • 4 months later...

Best to keep in touch with one another, as you'll be able to support one another.

 

From the perspective of too many phone calls, or threats of visit let me know as have combatted many a DCA trying this on.

 

Someone said to me a while back that Citi does not issue "Notice Of Assignments" as they are meant to legally transfer ownership of accounts. Normally it's left to the DCAs to magic something up, as happened in my instance with 1st Credit. I'd imagine that Citi would issue them on there coloured stationary for starters -- which doesn't appear to be the case with these.

 

Just thought of something which might help as well, but will PM you all later on.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Hi Laura, got your PM

Sorry I didn't reply earlier. Been re-reading this thread as my memory isn't what it used to be :|

 

Citi have confirmed to me -in writing- that they do not issue NoA's so you can be certain that Cabot have printed it(they also told me that they send them)

 

I got a bit confused with your court case(s) as you flitted a bit between MBNA and Citi. Has anything come of the case?

 

If you haven't complained to Trading Standards, I think it is time to do so

Citi should never have sold this debt as it is still in dispute and Cabot should be informed of this.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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  • 3 months later...
Cabot as wrote and offered a 30% discount to settle the debt

 

Now if it was flipped the other way it would possibly be worth considering.. the fact they prob paid less than 10p in the pound for the debt makes you realise how greedy these companies are. I'd be quite happy for them to make a 100% profit on the amount they paid for an alleged debt if actually owed, but only if they provide documented proof of how much they actually paid for it :-)

 

S.

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  • 1 month later...

Another letter off Cabot saying if don`t ring them to agree a payment plan going to send to litigation I have replied telling them to refer to my replies that I am 3rd party to debt and partner cannot ring due to poor health notice balance keeps creeping up

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Hi Laura,

 

I've had a quick read through your thread but found it a little difficult to follow to be honest.

Lots of references to the SAR but I can only find one in respect of a CCA. What did Citi send you back for this? Did you ever receive a letter from Citi stating that they had no obligation to supply you with your CCA as they no longer had a contractual relationship with you?

If you feel I've helped then by all means click my star to the left...a simple "thank you" costs nothing! ;)

 

Restons MBNA -v- WelshMam

 

MBNA Cards

 

CitiCard

M&S and More

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Hi Laura,

 

I've had a quick read through your thread but found it a little difficult to follow to be honest.

Lots of references to the SAR but I can only find one in respect of a CCA. What did Citi send you back for this? Did you ever receive a letter from Citi stating that they had no obligation to supply you with your CCA as they no longer had a contractual relationship with you?

 

Hi sorry my thread goes off par CITI sent a cca well what they reckoned to be one not enforceable

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Citi were sending out copies of their Terms & Conditions from the get go, referring to them in some letters as the executed agreement - which blatantly is not the case.

 

The recent test case clarified that companies can fulfill a s78(1) CCA request by posting such material... though obviously this is of no use to a customer in trying to ascertain whether their agreement is legally compliant.

 

The only bonus is that Citi to date have not been sending out copies of agreements - not even to those who have purchased accounts from them. I believe this is because they have lots of issues with them, certainly prior to 2006 this is the case, and the older the executed agreement the more likelihood there will be problems. Part of the reason they are not letting go of them I believe, certainly mine that Trading Standards helped secured is missing prescribed terms making it unenforceable.

 

In the event that Cabot were to commence legal action you would have the opportunity to view and take a copy of the "executed agreement" that you've been after all along by submitting a CPR 31.16 claim to court. Cabot would be looking to make a claim on the basis of it.

 

I think it is standard practice for accounts to be sold and shuffled round the system like cards, however it has got to the stage where they don't bother checking or exchanging the necessary paperwork.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Hi Enron

 

How would CITI be allowed to depend on a "Executed agreement" that I am unable to compare it with terms and conditions to the genuine article and who is it they`d expect to appear at court when my other half cannot represent himself and me being a 3rd party should not be expected to deal with debts that are not mine

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It's very unlikely that the DCA would go to court..... as with all these things a lot of it is hot air expelled in an attempt to instill fear and get a person to cough up.

 

If your husband/partner is unable to physically attend court, i'm sure a judge would take this into account. Additionally no companies, not even Cabot want bad publicity as such action would take.

 

Yep, the allowance of Terms & Conditions to fulfill s78(1) CCA is certainly annoying, however financial institutions wield a lot of power. That said, we do know that Citi agreements have many problems though.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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  • 3 weeks later...

Latest letter from Cabot which how I read it is inaccurate about enforcement actions that will be applied for that`s surely only when someone doesn`t pay after a court makes an order!!! I again wrote and told them nothing on offer sent budget sheet, told them credit trashed and rent home etc etc they obviously read none of the letters why do I bother? http://i988.photobucket.com/albums/af10/Lac-1822/Photo0057.jpg?t=1298748290

Edited by Laura Cooke
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Yes those options are in consideration of a default judgement.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Yes I also notice they say WILL as opposed to the usual MAY.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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