Citi Help Please

[Bosund]

Hi Shadow,

 

Different problem I'm afraid, the CLIs OK it's just that the 'phone does not ring at all with the truecall attached.

 

Did get in touch with them but they were unable to help.

 

Haven't needed the machine since Citi stopped calling at the beginning of the year so looks like I'm having to buy another 'phone - but which one. Truecall have yet to provide a definitive list of those that do/do not work.

 

Anyway not too bothered at the moment. As my wife put in an email to me this morning 'as I write, 'you know who' has just phoned, have logged it. Aren’t they nice people ringing every day to see if we’re OK.'

 

Regards,

 

Bosun.

[the_shadow]

I find Panasonics work ok, you've probably already checked but have you counted up the REN value of all devices plugged in (apologies if I'm teaching grandma to suck eggs)

 

S.

[Bosund]

Hi Shadow,

 

Thanks for that, the total ringer equivalence is only 2 which is within the capacity of the ‘phone line.

I'll have a look at the Panasonic devices.

Regards,

Bosun.

[dollydimples]

hi there a bit of a delay sent letter to cabot as phone was constantly ringing from the fools once i was sure the letter had arrived i answered the call from them stating that a letter had been sent to them this joker on the end was talking about me making a payment to clear the account lol soon as the letter was mentioned he said no letter had been recieved i suggested he finds it as i have tracked it and guess what it has been delivered ,i then requested they only contact me by letter and i m prepared to go to court if i have to like i said to citi cards .no correspondance as of to day lets see whatthe postie brings lol

[Enron]

If they were to go to court you could submit a CPR31.16 to view the original executed agreement, something that you have been keen to view since the start of this whole issue.

 

The creditor would be seeking to gain an enforcement order on the basis of it, if you have not acknowledged the alleged debt they believe it due.

 

In this process you have not been seeking to avoid the alleged debt, more to see whether the executed agreement (aka signed contract) is properly executed and legally complaint i.e. includes all the prescribed terms. In the instance that it is not, then it gives you scope to come to a mutually agreeable arrangement with the creditor. In the instance that the executed agreement is fully legally complaint and includes all the prescribed terms then likewise you can come to an arrangement with the creditor.

 

The sticking point is that since the very start, years before the recent test case, Citi have doggedly resisted sending out copies of executed agreements which would leave me to believe something is up. Certainly in the instance of mine Citi did not have a legally complaint executed agreement.

[silverfox1961]

http://www.consumeractiongroup.co.uk/forum/showthread.php?280752-Cabot-Citi-Fan-Club%281-Viewing%29-nbsp

[dollydimples]

hi its me again i recieved a letter back from cabot on the 13 th october stating they have ontacted citi and ask them to investigate my query this may take 21 days but may take longer if the information i have asked for has been archived yeah right citi has not got it or why else would they have not have already sent me it 18 months or more ago. what do i do next

[the_shadow]

hi its me again i recieved a letter back from cabot on the 13 th october stating they have ontacted citi and ask them to investigate my query this may take 21 days but may take longer if the information i have asked for has been archived yeah right citi has not got it or why else would they have not have already sent me it 18 months or more ago. what do i do next

 

Do? do nothing... just sit and wait in the knowledge that Citi are unlikely to satisfy the query.

 

S.