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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Petition to: Regulate the UK's Credit Reference Agencies. | Number10.gov.uk


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  • 2 weeks later...

Would it not be possible for CAG to email all the subscribers with this if another petition is started? I assume emails are held, and it's not like we get spammed with stuff from CAG so I can't think people would mind one single email?

 

Or, how about one of the site team mailing Martin Lewis? If you could get that onto the MSE weekly email with their hundreds of thousands of recipients you'd be laughing!

Time flies like an arrow...

Fruit flies like a banana.

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  • 4 months later...

I know this might sound somewhat stupid of me but as consumers we agree to the companys we have contracts with that they can report information about us to CRAs as we signed up for that.

 

But did we give the CRAs permission to hold that information about us?

 

I'm being thick I know but I don't remember ever giving them permission to hold information about me and surely that falls within the Data Protection Act?

 

Make sense? No? Good

 

Thanks

Scrapper Coco :cool:

"I just want to make people silky-smooth!"

 

Scrapper vs MBNA Partial Settlement Success. Saved £13,000 :lol:

Scrapper vs Barclays Bank Plc PPI Reclaim Success £5,500 :lol:

Scrapper vs Barclaycard Partial Settlement Success. Saved £6,000 :lol:

 

Scrapper vs Tesco's FOS upheld complaint. Possible court action to get default removed

 

Scrapper vs Egg (Barclaycard) Awaiting FOS

 

Scrapper vs Barclays Bank Plc Offered made & Refused. This means war :-x

Scrapper vs Barclaycard (Cabot) Waiting 4 years for CCA. Cabot advised irresolvable :lol:

 

Scrapper vs Intelligent Finance. Success

 

Scrapper vs Picture (Webb Resolutions) Success

 

 

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Advice & opinions given by Scrapper are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability.

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The CRAs are joint data holders with the creditors.

 

Yes, agree.

But, as such they really should validate the information that they are jointly processing, however, in general it would appear that, they do NOT!?

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I am suing 1 DCA and a bank for entering unlawful defaults. To ensure the CRAs cannot escape from their responsibilties, I have sent them copies of the concocted statements. They cannot deny their inaccuracy and default entries must be both lawful and accurate. If I am successful with the bank and DCA, I intend to sue the CRAs. The cases are also with the ICO.

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How's it all going Pinky? Your thread seems to have become a general default chat now and it's a bit tricky to follow your specific posts!

Time flies like an arrow...

Fruit flies like a banana.

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I can go ahead with 2 of the cases and I have them almost ready. The other 3 are with the ICO and I am going to wait for their decision but that won't stop me going ahead. With experience of the ICO I have learned that accuracy of the defaults is just as important as the lawfulness so I have sent them all the duff statements I received. Big backlog there - 9 months. Still, hopefully it will be worth waiting for. I don't need credit - I just want to sue their ar%es off!:lol:

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Good luck with the ICO Pinky, one point that's often missed when disputing the accuracy of records is that the history of the account BEFORE the default always seems to disappear. I've gone back at Cabots claim that they are simply lodging the default to maintain an accurate record of how the account was operated by pointing out that prior to events which led to Cabot getting their dirty mitts on it the account was run pretty well and thus an accurate 'picture of how the account was run should currently show three and a half years of greens with the odd 'one' marker prior to the default and the omission of the years when the account was well run is a gross failure by cabot to accurately and fairly represent how the account really was operated.

 

Of course the £366 default amount will shortly be wiped out by nearly £500 of charges I'm claiming back (claiming directly from Cabot as an equity under assignment which appears to have confused Cabot into querying whether they really do own the account or not :D ) so they are doomed to failure on the default thing anyway, just trying to cause them as big a problem as possible along the way.:p

As of 03/03/12 please do not under any circumstances wait for my further input or guidance on any current thread or defence of a court claim I might have been involved in on or through Cag.

Jasper1965

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glad to see it's still plodding on then, it's just a shame it takes so long.

 

I didn't realise there was such a massive backlog. I guess my SAR non compliance complaint (from jan) will be a while then:rolleyes:

Time flies like an arrow...

Fruit flies like a banana.

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"I just want to make people silky-smooth!"

 

Scrapper vs MBNA Partial Settlement Success. Saved £13,000 :lol:

Scrapper vs Barclays Bank Plc PPI Reclaim Success £5,500 :lol:

Scrapper vs Barclaycard Partial Settlement Success. Saved £6,000 :lol:

 

Scrapper vs Tesco's FOS upheld complaint. Possible court action to get default removed

 

Scrapper vs Egg (Barclaycard) Awaiting FOS

 

Scrapper vs Barclays Bank Plc Offered made & Refused. This means war :-x

Scrapper vs Barclaycard (Cabot) Waiting 4 years for CCA. Cabot advised irresolvable :lol:

 

Scrapper vs Intelligent Finance. Success

 

Scrapper vs Picture (Webb Resolutions) Success

 

 

Beginner's guide

 

Advice & opinions given by Scrapper are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability.

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glad to see it's still plodding on then, it's just a shame it takes so long.

 

I didn't realise there was such a massive backlog. I guess my SAR non compliance complaint (from jan) will be a while then:rolleyes:

 

Hmmm, well lets just say, if you have been holding your breath, you are in deep trouble :rolleyes::D

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