Capquest & Abbey

[Adam69]

Hi all

 

I had the usual letter from Capquest a few weeks ago with the wonderful news that they now owned a very old Abbey account which they had bought earlier this year. There was also a letter allegedly from Abbey advising the same, but strangely it has the same typeface, data matrix square and return address on the envelope. I understand that this is not the prescribed way in which to send a notice of assigment, but I let this part lie.

 

I sent them the stat barred letter and they came back, fairly quickly to be honest, and advised that they were closing the file.

 

Today, I received a statement from Abbey, with a line stating that they had sold the account to a debt purchaser on the same date.

 

Of course Capquest sent an unlawful notice of assignment, and they took months to do so after the apparent sale; Abbey took longer to send a statement. Do I take this up with anyone, can any authority fine either party for this?

 

The other thing I thought was- Capquest Investments "bought" my account and instructed Capquest Debt Recovery to bully me into paying it back, even though it was stat barred and probably mostly charges; should I write to both Capquest companies asking for confirmation that my details have been removed from their systems, insisting that I need separate letters on the individual companies letterhead, detailing their company registration number, VAT number, Data Registration number, signed by the Data Protection Officer?

 

Should I report the dodgy notice of assigment to anyone? And should I write to Abbey, asking why it took so long to send this statement and info, if they knew Capquest were sending letters on their behalf, and suggesting that this practice is not within the guidelines set out?

 

Any thoughts, ideas, etc welcome.

 

Thanks-

Adam

[Pinky69]

You could do all that you suggest and they would probably just ignore you.