Don't enter it, simple as that. I see it 2-3 times a month, I leave the box empty, click on the next box (says something like "update your number") and carry on to my inbox. No need to panic

Hi They were going through a process they called "network consolidation" about 18 months ago. This is a fancy way of saying "we're cutting off cell sites". They said the same to me and it took 2 months for them to admit the "faulty" site had been decommissioned and a total of 14 months to fully get out of the contract and have my handsets unlocked. Check this isn't the case: email executive.office@three.co.uk and don't be fobbed off! Good luck

If you want to call them which isn't always recommended unless you can record the call, I think their landline number was 01527 504030 when I used to supply them.

All seems to be sorted now. Thanks for your help, hopefully now it's readable some more good advice will follow. Thanks again == EDIT == Still not showing my posts with line breaks, maybe it's my browser! Will try again later at home.

Sorry, line breaks don't seem to be working, even though I have had 4 attempts at editing that. Can anyone help with that? Thanks

Hi folks Thanks for the replies. @Nystagmite: I have no idea why they're trying to contact me at home, I have never given them my home address and nor would anyone in the company. Our directors have their address listed as the office, so they probably looked me up somewhere and targetted me as they couldn't reach them at home. We're cancelling the contract and it is me who's dealt with all the cancellation, so I am guessing it's a scare / threat attempt. It's working on my family though which I am not happy with. @backofbeyond: as above for why they're after me, and no, there are no payment issues at all, in fact we pay by DD and they took an additional unauthorised payment, which we've had back now. Not sure if anyone else has had letters, will find out today I guess. @papasmurf1cx: thanks for that link, I've checked and they don't appear to be registered, so if I understand correctly this processing of my private data is an offence. As far as I know they deal with consumers so surely they should be registered? I refused the letter, as I didn't want to give them any kind of confirmation that where they were sending it to was my home address. Other points: - If I now complain to them, they will know it is my home, even though I refused the letter, so they have won on this point. - Can I force them (& anyone they've passed them to) to delete my details and to divulge where they got them, there's a Data Protection clause about their use of my data causing me harm or similar, can't locate it immediately. - I'm not a compensation seeking person normally but as this is the only language these people understand, I want to hit them in their pocket. Any thoughts on how I might do this and on what grounds? If anyone who's responded wants the name of the company please PM me and I'll gladly send the details, I just don't want it on open forum as yet. Thanks again for your input, very much appreciated.

Hi Dave I can only presume they have found me on 192.com or similar, no way would they have got my details from work. I will be sending them a letter from work instructing them to stop contacting me at home, to remove my details and to tell me how and where they obtained them, and if they have disclosed them. I'll also be asking for their data protection registration number (they also supply consumers). I wondered about making a complaint to the police anyway, my family are really worried that someone will come round to the house. They have a regulatory body, so they'll be informed too. I really, badly, want to screw them over for what they've done. The only thing they understand is money. What are my chances of getting something out of them, even if it's £100 just to show them I won't be messed with like this. Thanks for your input!

Hi all At work we're having some difficulty with a supplier. Today, I received a recorded delivery letter at home. I looked at it before I signed for it, saw who it was from and refused it. Questions for the experts please: 1. can they legally do this? I am an employee, not a manager or director 2. my family is very worried that someone will turn up - do I have any options as regards to banning them from contacting me, deleting my personal data. I am worried that will start to use my details and pass them on to other parties such as DCAs. 3. can I sue them for harassment? This has, to be frank, wrecked this weekend. I won't go into too much detail of the company & dispute here as I'm fairly confident that they search the web for such posts, but if any moderator wants to know more, please PM me. Any advice or thoughts welcome as always. Many thanks

Some information you might find useful I Watch Security used to trade as MPC. This link has, on page 11, an application for a an operator's licence. http://is.gd/enLm9 (I used a link shortening site as the link was huge but this goes to the VOSA site) Mr Minshull t/as MPC. At this time he was sole proprietor. Note that the address is a maildrop box in an office that lets you use them to disguise your real details. You might also be aware that 4 or 5 people from this company are due in Court soon on charges of blackmail, widely reported, random page: http://is.gd/enLDO BBC Report from August 2008: http://www.bbc.co.uk/insideout/westmidlands/series11/week11_clamping.shtml News reports from 2001, same people, same kind of action: http://archive.worcesternews.co.uk/2001/5/11/327555.html and http://archive.kidderminstershuttle.co.uk/2001/5/23/325155.html Send the enforcers in quickly before they get sent down! Keep us posted

I am behind on my payments to Egg and I have written to them, informing them of reasons and the solution I am seeking. They have made quite literally more than 100 calls to me in the space of about 8 weeks. They sent me a letter recently saying they still wanted to 'help' and I should call them, or they would pass my account to a 'specialist agency'. On the same day, I received a letter from Capital Credit Agency, who are shown on the letter as being a trading style of Egg. This is clearly the 'specialist agency' they threatened. Their letter is dated the day before the Egg letter mentioned. Would this be a matter for one of the Ombudsman departments? I intend to clear the account within the next couple of weeks, would this be the kind of thing to use as a lever to a lower settlement figure? Any thoughts or experiences welcome. Thanks

Hi all I had the usual letter from Capquest a few weeks ago with the wonderful news that they now owned a very old Abbey account which they had bought earlier this year. There was also a letter allegedly from Abbey advising the same, but strangely it has the same typeface, data matrix square and return address on the envelope. I understand that this is not the prescribed way in which to send a notice of assigment, but I let this part lie. I sent them the stat barred letter and they came back, fairly quickly to be honest, and advised that they were closing the file. Today, I received a statement from Abbey, with a line stating that they had sold the account to a debt purchaser on the same date. Of course Capquest sent an unlawful notice of assignment, and they took months to do so after the apparent sale; Abbey took longer to send a statement. Do I take this up with anyone, can any authority fine either party for this? The other thing I thought was- Capquest Investments "bought" my account and instructed Capquest Debt Recovery to bully me into paying it back, even though it was stat barred and probably mostly charges; should I write to both Capquest companies asking for confirmation that my details have been removed from their systems, insisting that I need separate letters on the individual companies letterhead, detailing their company registration number, VAT number, Data Registration number, signed by the Data Protection Officer? Should I report the dodgy notice of assigment to anyone? And should I write to Abbey, asking why it took so long to send this statement and info, if they knew Capquest were sending letters on their behalf, and suggesting that this practice is not within the guidelines set out? Any thoughts, ideas, etc welcome. Thanks- Adam

Do it, do it, do it!! I had similar myself a few weeks ago. Letter from Crapquest, letter from "Abbey" but in an identical envelope with an identical return address on the back. Sent Crapquest the stat barred letter, and they have now closed the file, allegedly.

I'm thinking of starting the "Pre Dog-Turd in a Jiffy Bag" division. All I need is a dog....

Hi I didn't take it any further. TS advised that the firm had been sued successfully before but didn't pay up, and whilst I was likely to receive judgement in my favour it would be highly unlikely I'd ever get paid. At the time I didn't really have the spare cash to chuck away and I guess it's too late now! However, I hope the research I did and info I originally posted were of use to others.

IJ and GPB work (or used to work) from the same building in Stratford Upon Avon. They haven't sent the account back to Nasty Wets, they've simply taken it to another desk, or more likely changed the paper in the printer. Google Map link: the building on the corner of the A3400 is IJ. GPB used to operate from 1 Clopton Road. http://maps.google.co.uk/maps?q=52.196577,-1.71036&num=1&t=h&sll=52.201881,-1.709643&sspn=0.011783,0.007974&hl=en&ie=UTF8&hq=&hnear=A3400,+Stratford-Upon-Avon,+Warwickshire+CV37+0,+United+Kingdom&ll=52.196399,-1.710337&spn=0.002062,0.005681&z=18