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Houston v RBoS


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Sent a SAR request on 25th June authorising them to debit my account £10 for the charge statements

 

They took the money on the 29th

 

No statements

 

Called branch twice- still no statements

 

Got letter today dated 8 August - usual standard letter, but offered me £300 in full and final settlemnt of ALL bank charge claims

 

So wrote back threatening them with court and the Info Commissioner- they probably dont want to tell me how much the 6 years of charges add up to- anyone else found this?

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Mike this is unlike Rbs who are usually ok with statements.

Try this

 

margaret.king@rbs.co.uk

 

Email her and ask politely if she could look into it for you

She will reply probably to say she has forwarded to the right department.

 

let me know how you go on.

 

Martin

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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