Capital finance one help

[Anonbrumbie]

If you go through the whole thread I'm sure I have seen good advice for your situation. I suggest anytime you agree a repayment plan with any company you get it in writing and make sure it is not at all ambiguous. They will be happy to do so as it's a step to getting money from you.

 

If you have any money left in your current account move it to a savings account or withdraw it. Find out from CFO if they believe you still owe them money and if so how much and get it in writing. Obviously do not agree with them just get their claim in writing.

[renegadeimp]

Natwest are 100% wrong. Get the complaint to the ceo. They have NO right at all to say what happens to your money.

[robonuk]

Troubleatmill I take it you actually got the money charged back to your account?? I've raised 2 complaints via Natwest to basically be told by the 2nd operative its not their problem, as I owe the company money and they will not do anything, that's coming from a manager at the disputes department. CFO basically said the same you owe us money so we are entitled to do it. My question to them was that its because I applied for credit on December 7th, although having checked my e-mails, text & phone records there is no such application for credit. The only record of credit was my credit rating updating.

 

 

As suggested above I will be going to the CEO of Natwest demanding the money back as I now have arrears on rent & council tax as they have taken more money than I originally thought.,

[renegadeimp]

hi robo. You need to speak to a manager. The law is very clear and your bank is very wrong.

[Troubleatmill]

Hi Robonuk

I got an immediate chargeback to my account.

I just rang the fraud no for the bank and said that the company had taken money out of my account without authority and it was therefore a fraudulent transaction. Debit card cancelled by the bank and no problems whatsoever. I have been reading on this subject this evening and it would appear from the forums that your bank Ought to refund you. Although I only joined the forums this evening there seems to be a consensus that this is the case amongst more experienced forum users?

[sjm89]

HI guys,

 

I have also had numerous problems with these scumbags. They took near enough 500 pounds off me last month and after i contacted my back to say i never agreed to it they put a stop on my account but were unable to refund my cash. I had a stop put on my account for them and they took another 250 off me which was refunded and numerous more calls to the bank. As soon as it hit my account guess what they have taken it back!! im fuming any advice?

 

P.S i have also had the CFO resolve e-mail

 

 

 

 

Consolidate your debts with a CFO Loan of up to £1000 with loan terms up to 36 months.

 

 

 

Dear

 

We can now offer you our CFO Loan product that will get you out of default with us, improve your score with Credit Reference Agencies and consolidate your debts with our agreed affordable monthly repayments.

 

We have reviewed your account and the following figures and benefits have been tailored to you specifically.

 

1) Reduce your outstanding debt by 50%.

 

We take your current outstanding balance, including all late interest charges of £ and reduce it by 50% to £

 

2) We can offer you some extra credit as long as it is affordable.

 

We can offer you up to £ which once approved will be sent by faster payment.

 

3) Set up payment dates and a monthly amount’s that you can afford.

 

Speak to one of our finance advisors and set up monthly payments that you can afford, and pay us back over 6-36 months.

 

4) Help get your account out of default with CRA’s.

 

We will advise the Credit Reference Agencies that we work with that you are no longer in default, which may make applying for credit in the future easier.