Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Instead of Threatening to Complain - Make Sure That You Do!


BelstarBomb
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5448 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi All,

 

I have just had some interesting conversations with the ICO, FOS and the OFT today about Apex who had bought a debt from Halifax that was in dispute at the time and are now threatening me with a charging order even though they have ignored my CPR and SAR requests on three separate occassions.

 

All three reiterated the need to make sure that I was fully aware of my circumstances before embarking on a course of action that could leave me in a worse of situation but to also not be afraid to complain.

 

Especially with the OFT, they cannot complain individually for you or on your behalf but if enough companies complain about a particular company that will trigger an investigation. Just think Mackenzie Hall!

 

I had threatened it enough times in writing but had never followed through. I have just spent the last hour reporting companies to the OFT and complaining to the FOS and it's the best hour I have just spent.

 

If we want things to change for the better, we all have to make a stand. I'm not saying complain for the heck of it but if you really are being screwed over, don't sit quietly!

 

BB

Link to post
Share on other sites

Hi All,

 

I have just had some interesting conversations with the ICO, FOS and the OFT today about Apex who had bought a debt from Halifax that was in dispute at the time and are now threatening me with a charging order even though they have ignored my CPR and SAR requests on three separate occassions.

 

All three reiterated the need to make sure that I was fully aware of my circumstances before embarking on a course of action that could leave me in a worse of situation but to also not be afraid to complain.

 

Especially with the OFT, they cannot complain individually for you or on your behalf but if enough companies complain about a particular company that will trigger an investigation. Just think Mackenzie Hall!

 

I had threatened it enough times in writing but had never followed through. I have just spent the last hour reporting companies to the OFT and complaining to the FOS and it's the best hour I have just spent.

 

If we want things to change for the better, we all have to make a stand. I'm not saying complain for the heck of it but if you really are being screwed over, don't sit quietly!

 

BB

 

Spot on !

The retailers worst nightmare !

Link to post
Share on other sites

I don't threaten to complain I actually do it. I am renowned for complaining. My complaint letters to companies and my local council are legendary!!

 

I have just sent 9 complaint letters to 7 different DCA's this morning. I have given each of them 10 days to reply with a copy of their complaints procedure and if they fail to respond then i will complain to the OFT and email the DCA's asking why i have not received a response.

:cool::cool: Blondmusic :cool::cool:
Link to post
Share on other sites

  • 2 weeks later...
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...