Argos Laptop table/workstation problem

[ckani]

Last saturday I bought a laptop workstation from argos, just what I had always been looking for. On Sunday, assembling was easy and took no more than 20 minutes, read all the instructions as well. I went out for a couple of hours and found my laptop on the floor (despite having rubber grips underneath). I thought this was a one-off.

 

When I got up for work this morning, the laptop had fallen on the floor once again. I tried to turn it on but it only displayed the blue screen of death and can not turn on anymore. I've had similar laptop problems in the past and know that this is the death of this machine. Most likely my data has also been wiped off.

 

I also purchased insurance with the table. I am not worried that much about the laptop table as it can be easily replaced.

 

Am I in my rights to ask Argos to fix/replace my laptop?

 

Here's what the tabl e looks like- Argos - www.argos.co.uk

 

Please advise. thanks in advance.

[Guest Old_andrew2018]

So how did the laptop fall off, that is did the table tilt downwards,

[ckani]

The table is tilted to help with posture. The laptop just slipped off, might be because of heat. I can confirm that my laptop is dead.

[dx100uk]

so what is on the base feet of the laptop?

is it rubber, are they clean?

 

TBH, i think its got nothing to do with the table.

if something is tilted, somethng will fall off!

 

as for the laptop, if its going as far as a BSOD, then the os is loading, most BSOD failures can normally be resolved by booting to safemode [F8 key after post beep/screen]

 

dx

[ckani]

The table is meant to be tilted (have a look at the link above), there's no other way of assembling it.

Yes, the rubbers underneath are clean. I think the rubbers get slippery when the laptop is hot. I can't think of anything else. I foresee argos getting a lot of product returns on this product. Maybe they should have shaped the glass in a way that things won't slip off.

 

As for the BSOD, I am quite a computer geek and have done all that is possible to get it working again,safe-mode, booting from cd, etc......... now it wont even turn on.

I wanna get this sorted asap, as long as I don't lose out.

Please advise.

[Guest Old_andrew2018]

Hi I think you are going to have some real difficulty in claiming fom argos, the laptop fell/slipped from the table, it was left unattended.

 

Sorry

 

Andy