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car loan with bank of scotland


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hello,

 

I took out a hire purchase loan agrrement with the Bank of Scotland for a new car I bought. A few times I have missed the DD payment and they have charged me £25. I have recieved an upto date statement showing all the £25 charges that total £350. I assume I can claim these back. What sort of letter do I write? Is it similar to the first letter I would have written to the bank? Bit confused so any help would be appreciated.

 

Thanks

 

FREDDIE

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