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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Red/Lowell/Egg


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yeah that is all that they sent, i was told that ;-

 

"

 

 

That is the standard Egg Card agreement.

 

It is considered unenforceable due to the wording 'Approved Limit' and 'Individual Limit' instead of the prescribed terms 'Credit Limit'.

Because the agreement you have predates 2006 it is probably not enforceable by the courts."

 

Lowell came back to me on the 17th with a letter stating that they had "been instructed by their clients Lowell Portfolio 1 to act on their behalf in the reclaimng of this debt"

I'm worse at what I do best and for this gift I feel blessed

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There are non of the prescribed terms within the four corners of the agreement which you signed unless they were on the reverse of the form & even then there is nothing to link them other than the staple mark at the top of the forms.

 

I would be tempted to send the 'in dispute' letter.

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The problem is that the prescribed terms are there on the first sheet but there is nothing to link them to the sheet which you have signed other than if they are front and back of the same form, but I have a feeling that they're not.

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  • 2 weeks later...

well I got a letter today saying that despite previous correspondance I have failed to set up a re-payment programme and further rubbish like sent agent round blah blah

 

yet they sent me am unenforceable CCA any ideas as to what I should reply?

I'm worse at what I do best and for this gift I feel blessed

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send bemused letter.ask them to show it to table 2 and 3 and 4.

that will take care of portfolio2.....hamptons ....and red.

include body drawing pointing out elbow and bum:)

forget the visit,not gonna happen......ever

SAM:pLOWELL DETESTER

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could somebody please proof read the following letter I intend to send as I had a little difficulty editing it as it is essential one company

 

ACCOUNT IN DISPUTE

 

Dear Sir or Madam,

Account number:

 

Despite previous correspondence, you have still failed to produce a valid agreement for this alleged account.

I must admit that I am rather bemused as to why this account has been passed to yourselves, as it is in dispute with Egg/Lowell/Red and has been since January 2009.

I am aware that Lowell/Lowell Portfolio1/2/Red Debt Collection/Hamptons Legal are all tentacles of the one company.[/font]

Not only is this a breach of OFT collection guidelines, but also in breach of the Consumer Credit Act 1974 and Data Protection Act 1998.

As Egg/Lowell are now in default of my Consumer Credit Act request, OFT Collection Guidelines, and have also breached *s10 Data Protection Act I consider this account to be in SERIOUS DISPUTE.

As you are aware while my Consumer Credit Act request remains in default enforcement action is NOT permitted, under s127 this constitutes a complete defence at law.

Now I would respectfully suggest that this account is returned to Egg for resolution of these defaults and breaches.

If Lowell chooses to ignore my dispute and attempt enforcement, I will initiate legal action and file reports with the appropriate authorities, including, but not limited to, Trading Standards, Office of Fair Trading, Information Commissioners Office, Financial Ombudsman Service and possible court action

After taking advice, I am of the opinion that any continued pursuit is in violation of the Administration of Justice Act 1970 section 40 as well as breaching a number of the OFT Collection Guidelines

Furthermore, should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you.

There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). ]Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

I hope that this will not be necessary and an acceptable solution can be accomplished.

I would appreciate your due diligence in this matter.

I look forward to hearing from you in writing.

Edited by sorrylittlelot
font issues

I'm worse at what I do best and for this gift I feel blessed

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