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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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strange security logs on the cra*top


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Hi, I have been going through the files on the laptop as am sending it away next week, came across the event viewer so had a nose and there are some strange logs there all dated 12 13 and 14th November 07,this is a few months before I got the laptop.

The security log have 3 entries for the 14 november last year, 1 of these says logs cleared.

Going through the other logs, the user for these days is named as admin.

The ones since I got the laptop have user name as my name so i know they are my logs.

Although I suppose it could be where the os was installed, (Vista) why would it take 3 days and why would there be entries for internet explorer and all of the times are evenings, 4.30pm untill 10pm?

one of the fault logs has about 30 entries, it all seems a bit strange to me.

There are also a data partition with notepad entries dated 14 november 07 with some numbers on and a few empty files in computer named as programes we dont have, they look the same as empty files that are left after you have uninstalled software.?

I cant work this out?

Am I just being dim or have I been sold a secondhand laptop as new?

I cant understand why there are 3 nights worth of logs, some of which an attempt to remove them has been made???

Any ideas?????

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or could be the install files for vista/xp i know when i install it the system logs leave dates for upto a few months before i brought it

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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  • 2 months later...

or it could be when you first set up your PC you set it up with admin account.. then three days later got security conscious so put a account that you passworded on 3 days later and realised, whoops you didnt set the time and date right at install..

 

so changed it to right time and date. hense the difference

 

maybe!!

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It's logs from the original installation in the factory.

 

I've seen this before, bare in mind that every laptop is usualy setup months in advance, and pre-installed so that you only need enter a minimum of details to get it running. Those logs are from the actual setup process where they installed your OS to the hard drive.

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  • 2 weeks later...

Sounds very much like logs left from when the OS was installed. I don't think any company, even one as useless as PC world would dare sell a second hand item as new with the ammount of public knowledge on computers these days.

 

I imagine these logs just date back to the factory settings of the computer. If it was ex-display they would still have to sell it as that, and not new. All new equipment comes boxed and packed.

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Except the OS isn't 'installed' at the factory.

 

There is no installation; simply a image copy from a master; takes a few moments.

 

The logs probably exist from the master copy and will be identical on every new laptop of this make/model

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