DavidB vs MBNA

[DavidBellchamber]

My campaign against MBNA has now reached the stage where I think it is worth starting this thread.

 

28th June- Wrote my preliminary letter requesting a refund of £225 worth of charges for returned direct debit fees, late payment fees and overlimit fees incurred during 2004 and 2005.

 

5th July - Received acknowledgement letter. They will investigate and let me know.

 

Watch this space...

[surreyscouse]

hi david, will watch with interest. Just make sure you stick to your timescales and not theirs even if it means issuing a summons. They will buckle in the end and give you the full amount back.

 

If you fancy a laugh and have a few spare hours on your hands then read my "this is war!!!!" thread. That will give you a darn good insight into this bunch of clowns !

[DavidBellchamber]

Dear surreyscouse,

 

Thanks for your encouragement. I think your 'thisiswar' thread was one of the first I read, so I think I am prepared for anything.

 

David

[DavidBellchamber]

Dear All,

 

Received letter dated 25th July stating that MBNA were in the right and the charges are valid and legal, etc.

 

However, in order to bring the matter to an end they have agreed to refund £225, the full amount claimed, to my account.

 

Result!

 

Good luck to all who are following behind me.

 

David

[clayts]

Wow - 100% refund without going to court - result

 

Actually, MBNA do seem to be one of the better ones as long as you perservere with them - mind you, your claim was fairly effortless

 

Congratulations.

[DavidBellchamber]

Thanks Clayts.

 

I was also surprised. I was expecting to be offered the usual partial refund and then having to raise a court claim to get the full amount, but there we are. Perhaps they are now realising that people are serious about getting their money back.

 

David