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Can i do a subject access request in relation to 2 screename accounts to AOL billings department. I was being charged for an account which i have never used. ( i'm sure it was meant to be the free trial) I would like to find out the phone line this is for. And how many times the access numbers have been accessed over the last 12 months.

 

I'm not sure if AOL hold this sort of record.

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You can send an S.A.R - (Subject Access Request) to any company registered with the Information Commisioners Office that hold personal and financial details of their customers. AOL(UK) are registered with them and hold all the information below:-

 

Data subjects are:

Customers and clients

Complainants, correspondents and enquirers

Data classes are:

Personal Details

Family, Lifestyle and Social Circumstances

Financial Details

Goods or Services Provided.

 

 

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