Halifax Credit Card Help Please

[moneyhelp]

Ok here's the thing..

 

I have received a letter from HBOS retail collections regarding my Halifax credit card. I have had an arrangement with them for a year to pay £1 a month with all interest stopped. I have kept to this agreement throughout.

 

I called them today and the guy on the phone said that my agreement was up next month, the interest will start and I will have to pay the minimum payment per month. I told him I am in a worst financial place now than I was last year and how was I expected to meet these payments, he said that my account would be put in to collections and I would have to deal with them and I would be defaulted, at that point I thanked him for his excellent help and hung up.

 

What can I do about this, I don't think it is fair that I am defaulted over this and can they start the interest again?

 

Can anyone help me please?

 

Edited to say I am on Incapacity Benefit.

Edited May 12, 2008 by moneyhelp
Add details

[**Tilly**]

Hiya

 

Don't panic i will have a look for you im sure there is a letter,but i will have to get back to you later

[moneyhelp]

Thanks Tilly - these banks are doing my frigging head in

[kennythecelt]

Tilly has had to "hop off" Money.

 

I will be back on line shortly and will see what I can find.

[kennythecelt]

I have asked for some assistance on this and will post the letter once it is tracked down. Hopefully, not too long!!

[kennythecelt]

Hello again Money

 

Not had too much success. Here's link to templates, perhaps one can be amended eg C,D&E.

http://www.consumeractiongroup.co.uk/forum/general-debt-issues/20758-creditors-dcas-letter-templates.html

 

Someone has also offered the following advice for you:

 

If you have previously had a default served for this debt then you should not get another one.

 

You need to STOP talking on the 'phone and deal with the creditor in writing, and complete a comprehensive budget sheet. (which you can also access in the link above). Don't put your signature on the letter. Send a copy of the previous agreement you had with them and as you say, stress that your circumstances have not improved, but that you have kept to that arrangement. Keep copies of this correspondence.

 

You need to 'stick to your guns' and ask (in writing again) for the creditor to re-consider their offer should it not be initially accepted. You should also remind HBOS of their obligations under The Banking Code and The OFT Debt Collection Guidance.

 

To be honest, there is a lot more advice available within the debt forum and once you have redrafted a letter, get it checked over their first, before sending it, so that we can ensure it is best suited to your circumstances.

 

Good luck, Kenny:)

[moneyhelp]

Thank you for all your help Kenny.

Letter drafted and will be in the mail today.

[kennythecelt]

No probs me dear.

 

Remember it can be checked over!!

[moneyhelp]

I think sometimes we just need reassurance and a kick up the bum.

 

I have people all over the place demanding money right now - feel like running away

 

 

Thank goodness for CAG

[**Tilly**]

- feel like running away

noooooooooooooo

 

Thank goodness for CAG

 

I second that Money

[sea-sidelady]

SSL's B&B now open.....

[**Tilly**]

SSL's B&B now open.....

 

 

can i book a single room please

[kennythecelt]

I take it you cook a decent big breakfast!

[kennythecelt]

I think sometimes we just need a kick up the bum.

 

Thank goodness for CAG

 

Bum kicked, get cracking!

[moneyhelp]

SSL's B&B now open.....

 

It might come to that at this rate SSL

[sea-sidelady]

I take it you cook a decent big breakfast!

Cornflakes all round.

 

It might come to that at this rate SSL

 

You will get it sorted, you always do.

[moneyhelp]

Never had so many DCA's after me in all my life - I feel better now I have sent letters off to them all.

 

I hate Cornflakes, egg and soldiers for moi please

[kennythecelt]

Keep us posted Money and good luck!