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Pipex Winge!


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Signed up with pipex 2 years ago and did my 12 months stint.

Christmas 06 i get a call from there accounts department saying i owe them £200 and something. They say its there fault and because its christmass they will let me pay it off in 2 installments. Thanks Pipex at the time i was flush so i paid it in the 2 month period.

 

Roll on october 07. I get a letter from pipex saying they dont have a record of any direct debit's for my account please fill in the form. I check with the bacnk the DD has been set up for ages. No one has taken the money though. I fill in the DD mandate and think nothing of it.

 

Jan 08 wham bam pipex take the direct debit but take just short of £500.

Whoooo nelly! My mrs gets in a tiz so i do a little resaerch and tell her to phone the bank and request the money be returned as we where not informed of the hike in the price for the DD.

 

As allways my broadband is still working and i must not have paid for it in over 18 months. They are idiots

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