MBNA being stupidly unfair

[thecornflake]

This is a general question really which is why I didn't post it in the MBNA forum - it would apply to any credit card company I think.

 

A while ago I paid about £6000 off my MBNA card, reducing it to £300 balance. I then got a letter telling me that because of information recieved from credit agencies they reduced my limit to £300. Fair enough I thought, it stops me racking it back up again.

 

However, they then took out the interest a few days before payment as most CCs do, which of course took it over the limit. Then a late charge, so that's £50 for about £1 over the limit. Now I've had the same again. So I'm up to £400 even though I never actually took it over the limit by my own actions.

 

I know I can claim as normal (they owe me a lot more than £100 anyway for the last few years!) but I want to get this sorted quickly and was wondering how to approach them if I call to get the last couple of charges removed as I think this is particularly unfair.

[give_me_it_back]

Horrid people! It's no wonder people get in to debt and can't climb back out!

 

I would ring them and ask for it back on this occassion. I have often done that (when I notice!), and it has always worked. Explain that what they have done is merely compounding your situation. Not to mention the fact that it is unlawful!

 

Of course, you could just add it to your list anyway and wait to get it back. Just depends how desperate you are I suppose.

 

Good luck!

[surreyscouse]

i would just go down the normal route of claiming it back and let them credit your account with the charges and then send you a cheque for the difference. They will then close your account but does that really matter anyway ?