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Hi, I travel from Marks tey to London at least twice a week. 2 weeks ago I bought my return ticket and I believe I stupidly left the tickets in the self service ticket point. I realised as I got off the train and spoke to a member of the greater anglia team to explain my situation. They said they would have to fine me but advised me to pay half the fine of 23.60 as they did I would be able to appeal if I had proof of payment. They also said I could keep the single ticket I buy myself later in the day and include it in my appeal. I followed her instructions, printed my bank statements, kept all receipts and submitted the appeal. It was declined and I find this incredibly unfair, I'm a regular commuter, can prove so as I keep all tickets and can also prove I didn't purposely avoid paying for my train ticket as I have proof I paid at 8.10am before I boarded the train. Greater anglia are not out of pocket and I did not avoiding paying. Is there anything I can do to appeal this further? I didn't have to pay approx £130 for 1 days travel, especially as an incredibly inconvenienced regular commuter.
