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Found 2 results

  1. Placed order at tesco.com yesterday for 54 bottles of Coke (2lt bottles) they have it on deal 3 for £3 plus delivery it worked out 58.50 minus £10 voucher for first groceries shopping I had to pay £48.50. Booked slot between 12 pm - 1 pm for today. Waiting between those hours and no sing of the driver, so after 2 pm loggoed into account on tesco website and next to my order it says it was delivered. Contacted tesco by on-line form and just had the phone call from them saying that they canceled the order because of stock shortage and because items are too heavy to deliver. Why do they sell them if they too heavy? for example if you order from ASDA you can only put in the basket 16 or 12 2lt bottles, if you order from Sainsbury they will deliver it to you ( done so once with 40-50 bottles). They did`t even bothered to contact me and let me know that order has been canceled. Is there anything I can do now? I know I can complain to tesco but I don`t expect them to do anything about it. Is there anywhere else I can complain? They just make me laugh regards
  2. Hello, I am a student at the University of Strathclyde in Scotland and I am currently carrying out research for my dissertation on the motivations behind online grocery shopping. With this research, I am interested in finding out the advantages and disadvantages of online grocery shopping according to consumers, and the motivations behind starting up online grocery shopping (for those who have tried it out). It would really be appreciated if you would post your thoughts on online grocery shopping - . I will use the findings from this forum to construct a questionnaire which will be posted online in the next month. I do ask however that any responses must be made by consumers between the ages of 18 and 65 and I can assure that any views will remain anonymous. Thank you for your help.
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