Showing results for tags 'computer store'.
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Hi everyone I am looking for some advice. I bought a computer motherboard from Aria Technology a few months ago costing approx. £55 delivered .The product was very 'moody' since the beginning (sometimes the pc did not boot) but recently it became really problematic.I used to fix and build computers, so I am familiar with pc servicing. I disassembled , disconnected everything , checked other components and confirmed that indeed, the problem is definitely caused by motherboard. I contacted Aria and sent the board to service (£6) .They noticed the problem and allegedly fixed it (as they informed me over the phone) but when I received it back, the motherboard still was not working properly, the problem remained. I immediately asked for another RMA number. I sent the part to Aria for a second time (£6) and I just received an email stating that this motherboard has been tested and ...it is absolutely fine - 'no fault has been found' ! Now, in order to get my board back I have to pay testing and return fees (~£17) . I ended up with a faulty motherboard , being left without my pc for almost a month and forced to spend additional £30 . I am more than sure, the components is faulty, it just wasn't properly tested..or was maybe even untested at all. I can't go to Manchester to show them the problem ( I sent them youtube video showing the issue, I do not think they were even bothered to have a look at it ). What would you recommend ?
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
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