Veterans to retain military ID, allowing easier access to services READ MORE HERE: https://www.gov.uk/government/news/veterans-to-retain-military-id-allowing-easier-access-to-services

Hi, Hoping someone might know where I stand on this but I have a feeling I won't have a leg to stand on. Here goes my situation, Discovered today my account was over its overdraft by £471. In a complete panic I rushed to the bank to get a statement only to discover over 100 transactions from Amazon in the last 2 days. Turned out my 13 year old son had used my card and proceeded to use it for in app purchases. I have phoned hsbc to see how I stand on this they state that unless I get the police involved there is nothing they can do (which obviously I don't want to do as he has never done anything like this before and I really don't think he realised how much he had spent) that is fair enough I asked how they allowed my account to go so far over my overdraft, which is £1000, and continue to allow more and more transactions to go out. The reply I got you have to involve the police if you want it sorted. What annoys me most is that a few months ago I tried to make a transaction which would have taken me over my overdraft by about £15 (unwittingly) but was declined how or why on earth did they allow it to reach that limit and sting me with charges which they refuse to withdraw. I have a pretty poor credit rating so it would be considered irresponsible lending surely. Any ideas where to turn next ? TIA Gem77 P.s. Yes my son has had a very stern talking to and being punished accordingly.

Hi, just a quick bit of advice please. Someone knocked on our door today and said they'd come about us owing council tax. My husband thought they were from the council and let them in. Of course, it turns out they were from Bristow & Sutor. Have I got it right that once you let a bailiff into the house they are entitled to enter at any time? The other point is that the letter is addressed to me, so had this woman any right to talk to my husband and hand him the letter? We will be dealing direct with the council, but I just wanted to established if there is a problem, now that they have entered the house. Many thanks for any advice.

Link below: http://www.bbc.co.uk/news/business-25469806

Hi, Got a bit of an issue here with an employer. My employer isn't allowing me to take my accrued entitlement and will loose them as of December 31st! I started working for them on the 18th September 2012 as a door supervisor working average 4-5 nights a week (roughly 20 - 30 hours a week) and have accrued just over a weeks holiday. Thing is, I'm on week 11 of my 12 week probationary period which means I cannot take holidays until after the 11th December. Due to the nature of the business and it being Christmas time, my employer has a strict NO Holidays after the 10th December and is in effect until the new year. Our holiday year runs from January to December and holidays cannot be carried over, nor will the be paid in lieu. So I'm basically being denied my statutory entitlement. There are a handful of us in this situation, what are our options?