Hello all. i started my claim for ESA at the middle of May 2014 and have still not yet had my WCA. I have just today received a letter from my local jobcentre(below) stating that i have a work focused interview in a few weeks time. As i said, i have not yet even been for my ESA medical, kinda feels weird that they would be discussing going back to work before they have even examined me? Do i actually need to go to this? i note its not signed by anyone nor is there mention of benefit sanction if i fail to attend. The reason for me being on ESA is through having to come out of work due to mobility issues following an accident lifting at work which resulted in spinal surgery and further minor ongoing surgerys and day cases. I dont travel as its best to keep it to just the neccesary as it always ends in pain and discomfort for days after trying to walk anywere, my nerve into left leg is constantly agravated and still suffer nerve compression due to scar tissue from the op. So, is this a case of them trying to give the impression this is compulsory or is it something that i have to do at this stage, without them even bothering to send me for examination yet. How can they think of work when they didnt do the examnation yet? to me it seems non logical.....or do i have my brain on upside down today? its possible im not understanding something as my meds can make my brain a bit of a happy factory at times Sorry my images are small, theres imgur pictures available. i.imgur.com/kgQCQRp.jpg i.imgur.com/Mi692ni.jpg

Hi, can anyone help? I've been with Swalec for a couple of years, my bill was worked out based on previous usage and I paid it on a monthly basis. I discovered recently that my tariff became almost double about 6 months ago. I was not informed by Swalec that their electricity and gas tariff had gone up. Is there anything I can do about this? Thanks

Hi all - I am new to these forums and am desperately seeking advice as to whether I can take a complaint with a local emergency vet further. I am beyond devastated at the moment - I suffer with anxiety and depression which has worsened since I lost my beloved 4 year old cat. I got my cat shortly after my Mum was diagnosed with cancer and he was a great comfort to me, especially after my Mum passed away in 2011 - I believe that my cat, Jasper saved me after I lost my Mum - he was so loving and affectionate (am crying as I type this). Jasper was insured, fully vaccinated, micro-chipped, neutered, well looked after and ate better quality food that I do(!) Below are details of what happened to Jasper and the stress and upset that came about afterwards (all of this information was provided in an email to the principal vet at the clinic, the RSVS and head office of the emergency vets) After being pushed from pillar to post and told by staff members to speak to other staff members and furthermore, being lied to, I felt that I had no choice but to involve head office/RSVS. 26th August - ginger cat was taken into emergency vets - later found out that 2 ginger cats had been taken in, one of which was also microchipped and from a different area and the owners had been to collect the body which was DOA. 1st September - After advertising my cat as missing via Facebook, information came to light regarding a cat being taken into the vets surgery matching the description of my cat. My partner, that evening went to the vets and was told that it was a different cat that had been taken in. 4th September - My partner and I spoke to a lady who had taken a ginger cat into the local emergency vets - matching the description of my cat and which was found in the outside area of where I live. Following posters put up advertising Jasper as lost, I later received a phone call from a lady who also took the cat to the vets with the other lady. Having told both ladies that the vets only had one cat taken in that night from another area, I believe one of them phoned up to enquire about the cat that they had bought in. 5th Septermber - I went into the vets where the emergency vets operate from in the hope of gaining some information but was told that I needed to contact the emergency vets directly - I was however told that a ginger cat (the one from a different area) had been taken in the same night (26th August) as my cat. There was no information in the book regarding Jasper but information was written down about the other cat (which I have seen for myself) 9th September - At 9.20pm I phoned the emergency vets as advised by the receptionist at the practice where they work from (out of hours) and was told that there was no record of my cat being taken in. I asked if any cat had been taken in that evening and was told a definite no - (this is an obvious lie as I know for a fact that my cat and another ginger was taken in that night) After this, and my building frustration I did a websearch of my cats microchip details and found that information on him had been logged with Pet Log - my partner phoned Pet Log and we were told that a phone call had been made regarding my cat on 26th August at 10.51pm and we were given the name of the person who made the call and where the call was made from (the emergency vets where the 2 ladies had taken Jasper). In relation to Jaspers microchip, on 30th August (4 days after a call was made to Pet Log) I contacted the microchipping company to register Jasper as lost and was told that they had no information on him but would contact me if anything came to light (I have heard nothing from them). Also, all of mine and my cats details were up to date on the system Following this information we returned to the vets clinic with little success, only to be told to return the following evening when the person who made the call would be working. I enquired as to why information on animals is not stored digitally and why there is no record of my cat being taken in, but it was still denied that my cat had even been there. (I find it baffling that in this day and age, computers aren't used to store details of animals which come into vet clinics in the situation that Jasper was). I asked one of the nurses if she could check cold storage to see if my cat could be in there but he wasn't and she was adamant about this (I also showed the nurse a picture of Jasper who was a ginger cat) Furthermore, on an earlier visit I was told that animals are kept in cold storage until the owners are contacted, or for 7 days (often longer) - as my partner visited the clinic to enquire about my cat on 1st September, this was not a week therefore, if Jasper had been in cold storage he should have been returned. The following evening (12 September), my partner and I again returned to the clinic to speak to the lady who had made the call to Pet Log, with my cats microchip details. After waiting a while to speak to her we were taken into a room and given no further information - the only thing to come out of it was that she was the only person out of all the staff at the clinic to admit that 2 ginger cats had been taken in on the evening of 26th August. I asked where my cat was and she said that she was unsure and it would be best to speak to the people who were working that night, one of whom I believe was the nurse who checked cold storage. We were told that they would look into the situation and contact us but we heard nothing. We were also told that we would be given the names of the staff working that night but were but this was not done. My partner phoned the emergency vets head office (10th Septermber at 5.36pm) to take this matter further and were told that they would get back to us - this never happened. I myself also emailed head office and had no response at all. In 2012, Jasper required emergency treatment and was taken into the emergency vets and I couldn't fault the care he was given which makes me wonder if they are only interested in animals when there is money involved. Following the email that I sent (I have condensed it down a bit and removed names etc), I had a standard email from the RSVS saying that I could fill in a form, although they had all of the details that they required. I heard nothing from the principal vet at the emergency vets surgery - when I last phoned the vets I was told to contact the principal vet by letter or email - I did enquire as to why I couldn't speak over the phone or in person but was fobbed off. A few days after sending the emails I had a response from head office asking if I could provide contact details of the 2 ladies who found my cat and took him in to the emergency vets - fortunately one of the ladies was forthcoming (I think the other has moved as the house has a sold sign outside), so I emailed back with the details of the person and was informed that an investigation would take place. As this email was sent at the beginning of October, I had come to the conclusion that Jasper had died but couldn't fully accept it or move on until I knew for sure. On Friday 31st October, I received an email - the email came from head office but was written (typed) by the principal vet with her findings on the situation. Although, as I say, I had come to the conclusion that Jasper had passed away it was still a shock when it was confirmed. The letter was extremely apologetic but some of the issues that I raised were not even answered. Moreover, the email in parts pointed the blame at my partner (for apparantly giving the wrong date that Jasper was taken in to the vets which is wrong and his daughter was with him who can confirm that this is untrue). They have also put blame on the microchipping company for not being able to get my details after Jasper was scanned and blame on me for not making sure his details were up to date (which they were as I rang the microchip company after he went missing). What upset me the most is that the email stated that Jasper was sent for cremation on 29th September - almost a month after he arrived at the clinic, and during which time I phone them/went into the clinic - even asking a nurse to check cold storage. According to the email this was due to "human error". I am beyond devastated - I had suspected initially that Jasper had been cremated and they were trying to cover it up and I said in my first email that, if that was the case I would prefer honesty. But the fact that he was at the clinic and all staff knew about Jasper (from the amount of times I visited/contacted them, they were all aware that I was looking for him). I never got a chance to say goodbye to my best friend - I wasn't there at the end and I would have liked to have had him cremated (on his own) so that I could keep the ashes. The vet did apologise in the email and offered as a "goodwill gesture" to pay for a memorial for Jasper. I have yet to reply to the email because I am so upset (crying as I type this). As a result of everything that has happened, I have been unable to stay at my flat where I have lived for 6 years. My partner lives a few miles away so I have been staying with him but whenever I need to go back to my flat I end up getting extremely upset because my flat has a lot of Jaspers things in there (3 beds(!!) a box of toys etc). It has also had a significant impact on my ongoing depression/anxiety. I don't know what else to type - I just wondered if anyone had any advice? Losing an animal is heartbreaking but to then be denied the chance to say goodbye is horrible. I said in my initial email that I wouldn't want anyone else to go through what I have and the last email I received stated that they have now changed their "procedures" - to be honest I find most of what they say to be untrue. Over the 2 months where I was contacting this practice (which operates emergency out of hours service in many different practices) I did some research and found a lot to be not great in terms of service provided/cost etc. Any help/advice would be greatly appreciated - and apologies for the lengthy post

Hi All, I recently discussed the purchase of a new car with a dealer and test drove on Sat 25th. On Sun 26th I obtained the best quote from the dealer via telephone and gave £200 to put my name against a vehicle and was told finance docs and quote confirmation be emailed to me that evening. I will note at this point that I was not told that my deposit is/is not refundable and was not given any t&c's or information in regard to my cancellation rights. An email came through that day only containing a scan of some number plate choices and a £200 til receipt (non-itemised). I emailed the dealer a few times in the week requesting the finance documents and on Thurs 30th I received a copy of the forms. At this point my circumstances had changed due to an offer of new employment and I was in a position where I may no longer require the vehicle. I advised another salesman at the dealer of this on Sun 2nd, having arranged an interview for Mon 3rd. I emailed the salesman and discussed on the telephone with him on the 3rd that I may no longer require the vehicle and requested that he put a hold on everything, only to find that he has already taxed and financed the vehicle in my name. I will make it clear again that I have not yet signed any documents to confirm the purchase or the finance. I now no longer require the vehicle having been offered another job closer to home. From what I can read on CAB & Which websites distance selling should apply and by not advising me of the 'cooling off' period, my right to cancel and registering a car in my name without consent that they have committed an offence. Of course I don't want to go at them quoting things like that but I would like to know where I stand in regard to getting my deposit back and what the heck I should do to get the car de-registered and un-financed in my name. Any help would be appreciated! Thanks!

hi im mike .. me and my partner are both disabled my partner is deaf and I use a wheelchair we have had several years of troubles with british gas from eronious transfers , them trying to force us to pay gas and elec bills for houses we don't even live in , to over charging us for massive amounts of electricity used when we asked them for help to find why our usage was so high , which they agreed to come to our house and find the problem then refused to do this after agreeing, we raised a complaint through the ombudsman about their behaviour who found british gas were doing things wrongly and told the company to apologise and gime £20 for my troubles . this latest episode is driving us both insane with stress and grief , while we were going through a very major personal problem . where my partner was abused as a child we were driving back and forward to the high court as my partner pressed charges for abuse , early in the year I informed british gas not to take more than £60 per month from my bank , and also made calls to them which they agreed during the trial for my partner , british gas went into our bank took over £90 knowingly without our permission on 3 occasions . now we don't have loads of money and the extra they took from our bank put a high court trial at risk , because we needed the money they took from our bank for fuel to go to the court trial . .. the man charged was sentenced to 9 years in jail . but british gas did not return the money to our bank except 1 payment when there were 3 occasions they took it from us .. we had the ombudsman deal with a previous complaint with the same company and they tried to hide the actions by saying it was part of a previous complaint , and they would not deal with it , now we cannot trust them to go near our bank have been forced to stop their acess to our bank . now they are trying to threaten us bully us and ignore the fact they took the extra money from our bank .. were looking for help or advice on how to deal with this company please ... many thanks in advance / mike and Sandra

Hello - I'm hoping you will be able to shed some light on a colleague's awful predicament. Today, our Head of Ops came over and asked my colleague to have a word in a meeting room. She was ushered into the room to be met by some head guy and a HR representative. Whilst she was in there, the Head of Ops and second in command took my colleague's Manager into another room to tell him what was going on. Basically, my colleague was told that she was being dismissed due to her performance. The last time performance was mentioned was in January this year when she was told she wouldn't be receiving the annual bonus because she had only achieved a 4 (it should've been a 3). Since January she has not had any performance plans, no warnings (verbal or written) and was totally unaware of any sub-performance on her part. Clearly her manager was in the same position as he didn't know either. For just over two weeks now, she has also been training a new member of the team - not sure why this would be if she was so bad at her job? She has been employed by our company since May 2013 and I am worried that she may not have a leg to stand on due to being employed less than two years? Incidentally, whilst sacking her the HR person told her that she needed to consult a solicitor and the company would provide up to £500 to pay for this. What's that about? She definitely has been sacked as she has her letter of termination. I would be so grateful if any of you could advise her further. She's a lovely lady who doesn't deserve this.

Hi, I am looking for some advice on the action Lloyds made against my account. I am student and have had my £500 student overdraft facility removed. Reason being as they said, I have not used my account since late July this year. I am now on a study abroad course which means I am taking one year as part of my degree in the USA and return May 2015. I left UK August so I have not received some of their letters. However my mother now sends letters to my address in the USA and was only notified once that the overdraft was already removed. I also noticed my account was set to a graduate's account but I am still student. I phoned immediately and they said I will have my account set back to student once I send proof of letter. I have done so as well as letter of complaint. I said I have not received letters since August, I have not used my account recently as I had been using another account for travelling etc, I am not permitted to work here so there be no regular funds in the account however will use the account for regularly transactions but they didn't care and kept saying I breached their policies, they will not put me back to student and my account will be closed and have default on my credit report if I do not settle installments with them now. It all seems immediate.. can they be doing this?! Any advise thank you

I have just lost a county court hearing against Travis Perkins builders merchant. The judgement amount is £2100. 10 days before the hearing TP wrote to me offering to settle at £1500 if I paid within 14 days. The letter is marked "without prejudice save as to costs". Their letter (sent to the wrong address) arrived just before the hearing. I did not take it with me to the hearing to hand to the judge (never thought I would lose!). I have now paid them 1500 the day after the hearing ie day 11 of the 14 days. "the said sum to be paid within 14 days from the date of this letter" is the only stated condition. I wonder about applying for a variation on their judgement when the court order comes through. Anyone got any wisdom on this?

I had a 3 dongle for years and was paying for it without using it for a while. One day I went on my digital banking and cancelled the Direct Debit. I didn't think anything of it but I've now been passed onto a Debt Collection Agency. I've read all sorts of stuff about court action and poor credit rating now. I now realise that I probably breached the contract. I'd happily pay the final month if that is what they are pursuing. What is the likely outcome if these situations? Do the Debt Collectors add on all sorts of charges?

Hi I had an issue, see previous thread, locked due to comments made by other members. http://www.consumeractiongroup.co.uk/forum/showthread.php?434113-Incorrect-CT-Liability-Order-and-Bailiffs-Forced-to-Pay-it-by-Police(1-Viewing)-nbsp I had an issue where council generated incorrect Liability Order stating I owed this much when I did not, it has took months and months, almost 10 in fact and they finally only 2 weeks ago stated they made a mistake and it would be resolved. Its all in the other thread. Here lies my update. After receiving my new Genuine Revised Council Tax bill on Friday morning amended to show the exact dates I actually lived in the property, actually what my outstanding balance was (stated genuine purely as someone on the other thread said I probably made bill on computer), this now differs somewhat to the liability Order they raised some time back after telling them it was wrong. Basically my question for this is what can I do with regards the Order that was raised incorrectly, even when they knew it was? Obviously if i get a bill saying I owe this much, I will pay, but when you get a balance that is somewhat higher I will not pay it regardless, especially when they refuse to amend it for whatever reason. My main pressing concern is where someone said Bailiff who entered my property aided by Police acted Lawfully. He stated he was informed by Council on Friday to proceed with order and collect Full amount Outstanding. Didn't show me proof, didn't show me ID, obviously didn't comply, called police and wasnt instructed by anyone. Police arrived, basically made me pay exactly what he was asking for without any proof from him, just a slip of paper with 4 lines and total balance. If i didn't pay, take a car not belonging to us (bill of sale in partners name only) or my Business Assets failure to comply would result would be arrested for breach of peace. So had no option but to pay leaving me with hardly anything left. Today I get informed after numerous calls over 5 hours that Council gave no instructions at all to bailiff company and that pending action wasn't being taken at present due to known error that had occurred which by this call had been rectified. So basically bailiff tried to come into property on a blatant lie, having police aide him in his so called lawful duty as they put it. Now I have email today from council telling me that it has been sorted, how much is actually owed etc, also confirming that they didn't instruct any bailiff action and that as of 1st September as per received letter it was still on hold until further notice So bailiff now definitely acted on his own accord with no instructions, lied to police who they based on his lie, aided him in forcing me to pay money I didn't have to or else I faced possibly arrest. Basically if you read thread most is on there, just now can clarify that monies was owed, but left on my account to pay was £73 for the year. Council apologised and said they will speak to Bailiff Company as they don't understand why he did this but all they could do is get them to refund the difference between the original debt on Liability Order and the Correct amount they revised it. Unfortunately their Fees are not our responsibility that goes to the bailiff so other than that that's all we can do but at least its sorted now and balance cleared and then obviously asked if I was now willing to pay outstanding for this years as refused to pay it from June when they were reluctant to fix their mistake. I did query why I had 2 council bill accounts instead of just amending address change on other one but said human error and its just one of those black friday cases that happens once in a while but not to worry as I have paid the balance at least. I have already raised formal police complaint based on they actions of the Police Officers but also wondering if I have grounds for reporting a crime. The bailiff acted on his own authority and I was subject to intimidation by police and in some case blackmail in that if I didn't pay what he wanted regardless of whether right or wrong I could face possible arrest. Also council state under no circumstances can an Order be revoked they can amend amount but it was still be enforceable. This should never of gotten to this stage in first place as they were told back in December, January and February that it was wrong and their notes on their system clarify my concerns but it was never actioned. Who is right and who is wrong in all of this? Is liability Order correct and still valid? Can I not have back Bailiff £310 Fee? Was it theft? What ground if any are there towards Council, Bailiffs etc for all of this situation? Note bank were no help and said can only do a chargeback(as some stated is option) once transaction is authorised and not still at pending and that may not constitute one, also fraud said no as I handed over my debit card regardless of circumstances. I have had to keep my little one off school today due to all this hassle, and the ordeal has left my partner physically sick with whole ordeal and situation and I cant drive and cant afford taxi fares and this took more pressing matter to resolve. Only thing been told so far is complain for maladministration on behalf of council and bailiffs action as for council to pick up on as they are their agents? What does this achieve in mean time?? I for one now have to try and sort out my p***ed off landlord who expected this today and who i cant tell exactly when will get rent! Feel like phoning police and reporting it as crime as to me in some instances i believe it is

Hi, I have recently moved into a new room with a private landlady. I paid the deposit on 11/9/14 via bank transfer as this would also hold the room. She acknowledged this via text and confirmed the room was mine and said she would send a tenancy agreement to my old address. I have now moved into the new place but have still not received anything after several texts requesting and her saying she would send. I have read that a written tenancy agreement does not have to be in place, but obviously I want one as was promised. Also I am unsure of where I stand in regards to TDS. I have read different information about this. The sticky at the top of the page says I need confirmation of this within 14 days, but another website says 30 days from the payment of deposit but only if a tenancy agreement is signed. Can somewhere advise where I stand if the landlady just never sends me a tenancy agreement, b) what date I should receive confirmation that my deposit was paid into a TDS., and c) if i don't sign a tenancy agreement is it correct the deposit doesn't need to go into a TDS. Thanks

Long story short - Apart from the company evading tax by telling staff they are paying a cash 'after tax' figure, none of the staff including my father ever received payslips. And the P45 he received indicated a lower amount than what I was paid. His new Manager was taking over, which was the owners son. He told my father to not come into work a few weeks ago, and would talk to him the following monday as he felt that my fathers heart wasn't in it anymore, and accused him at the same time of passing work over to another rival company. My father went in but recorded the conversation, and was told he was letting him go. The new manager felt that my Fathers heart wasn't with the company anymore, he had handed work over to another rival taxi company, and he was caught smoking inside the premises. - My father only ever phoned another firm to hand work over when he didn't have enough cars on a nightshift to cover the bookings he had. - My father did get caught smoking in the office, but everyone smokes including the drivers and two owners. He supposedly got a verbal warning for this. However, no written warnings were ever issued! Despite my Father being a Taxi Controller there for over 7 years, and a driver previously for 7 years - meaning nearly 15 years of service to the company. I have 3 main gripes: - No Payslips ever given. - P45 indicating less earned than what I was paid, suggesting possible tax evasion. - Unfair dismissal. I feel he was dismissed because he was infact one of the highest paid controllers, on nearly £100 a week more than others, and they wanted rid. However, they did not follow procedure. I was very rarely ill. Never had days off. And they sack me on the spot for pretty much no reason, with no verbal or written warnings!? Does anyone know where we stand with this? We have recordings of the conversations etc. Thanks in advance, Tony.

Hello there. I recently signed a tenancy agreement with a social housing association for a two bedroomed first floor flat. It was a five year fixed term shorthold tenancy agreement with a 12 month starter period. There is a 4 week break clause if you want to end the tenancy early. I had the keys to the flat for 5 days but did not move into the property at any time. I started to become very ill as I was moving boxes into the flat. I suffered with headaches, dizziness, blurred vision and loss of balance. Symptoms subsided when I left the property. Symptoms returned when I went back to the property. I took three friends with me on separate occasions and they all felt the same. On the fourth visit to the flat I noticed an electricity substation in the front garden. I have always been sensitive to EMF pollution ( I have not been able to use a mobile phone for years except on loud speaker) I returned the keys and asked for a surrender of tenancy which has been refused. I feel that it is very unfair that I should be liable for any rent payments as I left the property through no fault of my own, on health grounds, as I simply could not stay there without experiencing these symptoms. The tenancy agreement states that the property would be safe but it was not safe for me. The social housing association say I have to give 4 weeks notice and pay 4 weeks rent and if I do not sign the form to say I am giving notice then they will extend the notice. I have told them I am going to seek legal advice. I do not have the money to see a solicitor. Can you advise? Many thanks.

My good friend has been chased by numerous DCA's over the last 5 years for 2 credit card debts. One for £1,000 and the other for nearly £4,000. Due to the inefficiencies and disorganised nature of the DCA's we've managed to keep them all at bay and they've now all been quiet for the last 3 months. My friend is now wanting to move house but we're worried the DCA's could issue county court proceedings to her current address and she won't know about it until it's too late. Should we notify DCA's she's moving or just keep quiet? We're very conscious the debts will become SB in approximately 6 months so don't want to miss any correspondence this late in the game,

It would appear that I have been moved to another energy supplier without my authority! This started back in November last year when I was contacted by Unicom sales and offered a better deal on my electric supply all sounded pretty reasonable on the phone and they e-mailed me a Letter of Authority to sign and return. On reading this Letter of Authority which gave them the authority to contact my current supplier and gather information about my account and rates; but I noted that there was a paragraph that gave them the Authority to Terminate my contract with my current supplier and move it to them, so at this point I left it. I soon received a call asking for the Letter of Authority, I explained that I wasn't happy with the Termination Clause and that I wouldn't sign such a letter. I was assured that they wouldn't terminate my current supplier contract without my say so; so to be sure I edited the Letter of Authority and removed the offending paragraph, signed it and sent it back. I never heard any more until a couple of months ago when I noticed that my DD payments to Unicom had jumped from about £30/Month to well over £1,000/Month. I immediately rang Unicom to see what was going on and they told me that it was because of my electric supply which they had taken over, I found this to be quite distressing as I had been paying my previous supplier in the region of £700/Quarter. I asked on who's Authority had they transferred my contract? I was informed that I had signed a Letter of Authority and that they had this letter on file; I asked for them to e-mail me that letter which they did and I can confirm that the copy they have is the edited version that I sent. So my question is did they have the authority to terminate my contract? Regards Chris

I'm hoping someone can give me some advice. I had my Mercedes clk convertible SORN'd and uninsured in a secure lock up underground car park. I am the owner and was the registered keeper. I say was as someone unknown to me had the car transferred into their name by the DVLA. I never received any correspondence from the DVLA. I phoned the DVLA and they won't give me any information as I'm not the registered keeper. It's ludicrous. I owned the car outright and had known the previous keeper and was with him when he purchased the car 6 years prior to me owning it. The new registered keeper then had a locksmith come and clone a key and drove it out of the car park at the end of July, MOT'd it a week later and sold it the next day apparently for a paltry amount. I noticed it a week later and reported it stolen. Initially the police said it was a civil mater(how?) then they eventually listed it as a stolen a few days later. 36 hours later the person who purchased it rang the police saying that the car he had just bought for a 5th of its value had been reported stolen. Initially the police left the car with the new purchaser but have now impounded it. I feel like I am bashing my head against a brick wall as the officer dealing with it didn't believe the DVLA would just transfer it without my knowledge until he had an email from the DVLA that they would so ordered it seized. Now the person who had it transferred into his name has emailed the officer and so again he is emailing the DVLA for clarification. My car was stolen, how do I get it back. A civil case would cost me more than the car is worth and I couldn't afford it either. Has anyone had to deal with a similar situation, what do I do to get my car back

Hi I'm looking for some advice. I bought a single ticket to Cheltenham at a ticket machine prior to boarding a train at Cardiff. I used the ticket to go through the turnstiles and then boarded the train. When asked for my ticket by the conductor I was unable to produce it. I can only imagine that it dropped from my pocket between the turnstiles and the train. The conductor was sympathetic and said that I just needed to fill out a form and the matter would be resolved if I was able to produce evidence of buying the ticket. Shortly after I received a letter from Transport Investigations. I wrote back to them and copied in the receipt from my credit card which gave all the relevant information about my purchase including a purchase reference number from the ticket machine. In response, Transport Investigations sent me back a generic letter alleging that I "had failed to pay the fare correct due and had boarded a train with the intention of travelling without having previously paid the correct amount". This is obviously not true and I have evidence to demonstrate this fact. What should I do now?

OK HERE GOES I have worked at the company for just under 14 months, no disiplinary action against me until this point. Long story short, I have had 5 days off work, i sent a message to my boss on the first day saying I wouldnt be in work that day. The same day I posted an SC2 form to work. I made no further contact with them nor received any contact. On my fifth day of absence I received a letter stating that due to unauthorised absences my employment is terminated with immediate effect as i have failed to report my absence in line with company procedures. I have had time off before and not reported it to my manager due to them being off work on long erm illness, in these instanes i have always contacted the head of personnel and this has never been an issue, however my letter says that i have failed on several occasions o report absences via company procedures. My employment is terminated from the date of the letter and once i have been paid what I am owed i shall receive my P45. I was hoping for some advice please. As a side note and I dont know what relevance this has but I cannot tell you the companies procedures tehnacally as I have never been given a contrat (despite asking several times) I have since SAR them and also sent a letter before action. Basically they have sent the return to work forms, DWP forms (where Job centre asking about dimissal etc), copy of health and safety trainign checklist, copy of letter of dismissal and check lists showing employment contract issued (yes ticked) but underneath they put handbook issued. On second check list under employment contract issued, they ticked N/A and put handbook issued with 6 weeks. they also only referred to informal verbal discussions , but no info on formal past disciplinary was provided and indeed they admitted was not formal but informal and no records were kept of them

A quick run down of my case. August 2012, started claiming ESA IR. Initial WCA appointment March 2013 (Missed due to severe illness), so our ESA was stopped, we appealed citing the reasons and providing proof and the decision to stop the benefit was overturned and our benefit continued. Then it took a good 5 months (Aug 2013) until I actually had my assessment. I was awarded 0 points, the assessor made up lies in the report and said I could do stuff that I was not even asked to do etc etc etc. So we appealed this, I must have put in the worlds biggest appeal papers, about 20 odd pages, braking every single descriptor down and how I believed I should have x amount of points. DWP re-looked at the decision and desided NOT to change the decision, so to tribunal it goes. I have been sending paper work an forms off to the tribunal ever since and actually thought I was getting quite close to my day in court with it being about 8 months since I appealed. Anyway, Yesterday (05/04/2014) I received a letter from DWP and it goes sort of as follows. Now, I know I should be happy that I have finally won, but I can't help feeling short changed here, I meet the descriptors for the support group regarding walking 50m etc etc. Now my questions I suppose... a) I am now due to be backdated £26 to week 14 of my claim which is around Dec 2012 until April 2014 (17 months @ £26pw = £1700 give or take) If I appeal the group placing will this put a hold on the backdated payment which can tke upto 6 weeks. That is my main worry as this money really could come in handy right now. b) Would appealing to the support group be cutting my nose of.... I do meet the descriptors to be in the support group! c) Does it look like DWP have re-looked at my case and thought that on balance they would lose at tribunal and have stopped it early??? Or are they trying something on to get me away from the support group which I truely belive I should be in? Any advice would be brilliant, and sorry for the long winded post. Dawn

Hi. Motormile have ignored all my emails to them so I took the details from their website and set up a standing order for £5 per month. I missed a payment last month so I emailed them to say I'd pay £10 next month to make up for the missed payment. I then received the following email - 'Thank you for your email on 19/11/2012. Due to the fact that you missed your payment there is a broken arrangement now, hence, further collections activity will incur on the account. MMF have reviewed your account and here are a few options for you to avoid any further legal action: Offer 1: we will accept 60% of the balance - £115.35 Offer 2: we will accept 70% over 2 equal instalments - £67.29 per month Offer 3: we will accept 85% over 4 equal instalments - £40.85 per month The above offers are available on the proviso: · The payment is made via debit card · The first payment is received in November · The payment plan or settlement figure to close the account is set up for a date in this month by Friday 23rd November 2012. Please fill out the below details in order to setup the arrangement, Please note that default interest may be added to the account which you will be liable for until a valid payment plan is put in place. Card type: Card number: Valid from: Expiry: Last 3 security digits: Date of payment: 28th November 2012 Amount: Whatever offer you accept Failure to email me back in regards to which offer you accept then your account will be transferred to the litigation department for legal action and you will get an unexpected visit from one of our doorstep agents for which there is an additional charge. Also, by setting up a standing order without agreeing something with us is not a payment plan.' So it appears that because I missed a payment, they now think they have the right to theaten me by phone, email and at my own front door. Any advice on how to respond to this email would be appreciated. Thanks. Paul.

At Twickenham Job Centre, they have been paying benefits to my mother without my mother signing on. My mother's job seekers advisor explains that my mother does not need to sign on as "hardly anyone signs on anymore". I believe this is totally incorrect as a Job Seeker surely would have to sign an agreement in order to receive their benefits and must comply with the agreement in order to maintain their benefits. Otherwise a Job Seeker could receive their benefits and also obtain employment at the same time as they are not agreeing to any terms and conditions. Can anyone confirm whether people have to sign on in order receive to benefits?

Went to my local Job Centre today only to find out that they have removed the Job Points, and out of the 7 phones they had, only 1 was left, their excuse...all the jobs on the Job Points can be found on Universal Jobmatch, and we should be helping ourselves by using OUR own phones! I've hated being unemployed for ages now, but this just smacks of being heartless! Job Centres are supposed to help us get back into work, but in my eyes, this whole UJ system is only in place to catch us out and sanction us! The sooner i'm off this nightmare roundabout...the better!

Just as a enquiry can anyone tell me can an employee record meetings between ourselves and him, and pass them on to third parties??? or indeed communicate meetings over phones. either the above without consent

Yesterday morning I went to work without a care in the world. I was told by my manager then at 10am that an 'investigation' was being carried out as I had forgotten to lock a loaded vehicle overnight on Friday, thankfully it had been spotted and wasn't actually left unlocked. Then at 4:30 as I was leaving I was told that I had been dismissed and would be paid until the end of the week. I had no meetings (other than the initial 'we're investigating, did you do it chat), no chance to give my side across, and no letter or anything advising of my right to appeal. My manager had given me a sheet of paper to sign earlier in the day and said 'just sign it, it basically says you've been a numpty and you're sorry'. It basically said I admitted I had left the vehicle unlocked and I was sorry, as I had just had the investigation bombshell dropped on me I didn't question it I just signed it. Then at the end of the day again I was asked to sign a hand written paper and told it says I've told you you'll be paid until the end of the week and you're no longer employed by us. To be honest I was so shell shocked I just signed it without reading it. Some information: I have worked there for 6 months. I have a contract however disciplinary procedures are outlined in an employee handbook which I wasn't given and when I just went and asked for a copy I was told no. I know the same thing has happened by other staff members (and the mistake was not picked up until the next day when the vehicle had actually been left unlocked overnight) and they were basically told off, no formal disciplinary action was taken against them. When I got home last night I checked the jobcentre and found my job already advertised. I have written a letter of appeal and spoke to the HR person who apologised that I was told in the warehouse around other staff members that I had been dismissed and asked me to go back tonight for a meeting with her and the 2 top bosses. I don't want to take them to court I just want my job back. I made a genuine mistake which I held my hands up for immediately however my punishment is much harsher than anyone else has received. Is there anything I can do or say to encourage them to change their minds and overrule the decision? Have they followed procedures correctly? Thanks in advance for any advise.

I found out today by finding it in the local press that I've been taken to court over not notifying the dvla for change of ownership... This was on 12/5/14 ..but this was in my old married name (changed by deed poll in nov/11) and to my old address which I moved from in nov/12... I've sold all vehicles in my name by part exchange to reputable main dealers.... I don't know what's going on but am extremely upset that the local press and the court have demeaned my good character...anyone got any ideas?